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diff --git a/zarb-ml/mageia-dev/20101016/001237.html b/zarb-ml/mageia-dev/20101016/001237.html new file mode 100644 index 000000000..5f358b0e9 --- /dev/null +++ b/zarb-ml/mageia-dev/20101016/001237.html @@ -0,0 +1,136 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-dev] How will be the realese cycle? + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3CAANLkTi%3DFnWy8YtDV4SDMP3pN9-Gfm_5ytp_2zTm%3DZ4EC%40mail.gmail.com%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="001233.html"> + <LINK REL="Next" HREF="001238.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-dev] How will be the realese cycle?</H1> + <B>Ahmad Samir</B> + <A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3CAANLkTi%3DFnWy8YtDV4SDMP3pN9-Gfm_5ytp_2zTm%3DZ4EC%40mail.gmail.com%3E" + TITLE="[Mageia-dev] How will be the realese cycle?">ahmadsamir3891 at gmail.com + </A><BR> + <I>Sat Oct 16 18:36:51 CEST 2010</I> + <P><UL> + <LI>Previous message: <A HREF="001233.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI>Next message: <A HREF="001238.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#1237">[ date ]</a> + <a href="thread.html#1237">[ thread ]</a> + <a href="subject.html#1237">[ subject ]</a> + <a href="author.html#1237">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>On 16 October 2010 17:31, Marc Paré <<A HREF="https://www.mageia.org/mailman/listinfo/mageia-dev">marc at marcpare.com</A>> wrote: +><i> Le 2010-10-16 02:56, Luca Berra a écrit : +</I>>><i> +</I>>><i> On Fri, Oct 15, 2010 at 10:00:14PM -0500, Fernando Parra wrote: +</I>>>><i> +</I>>>><i> The basic/novice user doesn't read anything, +</I>>><i> +</I>>><i> remove basic/novice from the sentence and i will agree ;) +</I>>><i> +</I>>>><i> doesn't request anything to some like a bugzilla, +</I>>><i> +</I>>><i> but give him a forum and he probably will +</I>>><i> +</I>><i> +</I>><i> This statement I totally agree with! If a user is told to submit in +</I>><i> bugzilla, I find that they will not do it. Reporting to bugzilla for a user, +</I>><i> is one more level of serious commitment on their part and most will not want +</I>><i> to commit themselves to it. +</I>><i> +</I>><i> However, if they can report to a forum, this is different. Users view forums +</I>><i> as community involvement with community feedback. They may be ask to test +</I>><i> out the problem and report back on the result (just like in bugzilla) but +</I>><i> they know that other community members will be there to lend a hand and +</I>><i> support. +</I> +And other community members are there in bugzilla to to lend a hand +and support (although a bit different kind of support as bugzilla's +have stricter rules, more organised). + +><i> +</I>><i> If we are going to be really interested in quashing bugs with a lot of +</I>><i> community involvement, IMHO, I think that we should offer +</I>><i> +</I>><i> -- bugzilla for the enthused and commited users. These people are interested +</I>><i> on reporting bugs the right way and will replicated and help in debugging. +</I>><i> +</I>><i> -- but for ordinary users, we could offer them a "Report a bug" forum where +</I>><i> they can report a bug; the community could then replicated the bug; have a +</I>><i> "Bug-ambassador" or "bug-reporter" or .... who could then submit it +</I>><i> officially on bugzilla. Tracking of that particular bug could then be the +</I>><i> responsibility of the "Bug-ambassador"; once the bug is quashed, the +</I>><i> "Bug-ambassador" could report back to the "Report a bug" forum of the bug +</I>><i> fix and thank the community for their help. This would help validate the +</I>><i> user who reported the bug and make him/her feel like a part of the +</I>><i> contributing team. +</I>><i> +</I>><i> IMHO, this would work a lot better for the majority of users who do not want +</I>><i> to commit to any more than reporting the bug; the devs would get a more +</I>><i> constant stream of bug submissions by "Bug-ambassadors" who are able to +</I>><i> triage submitted bugs on the forum. +</I>><i> +</I>><i> Doing it this way would still make bugzilla the only place where devs would +</I>><i> go to pick up bug information and the "Bug-ambassadors" would be the people +</I>><i> who triage the bugs at the forum level. +</I>><i> +</I>><i> Marc +</I>><i> +</I>><i> +</I> +Backport requests are a special case as they're usually a 2-line +report "hey, could you backport the latest version of package foo to +<stable release I am running>?", so basically anyone can do it, either +the user or someone on his behalf. + +But generally reporting bugs by proxy is always a bad idea, unless the +guy who'll play middle-man can reproduce the exact same bug on his own +box. You see, triage team / package maintainer / dev will ask for info +about the bug, more than once depending on the bug itself; now Mr. +middle-man will have to go to and fro a lot of times, taking info from +the user and posting it in bugzilla then taking questions/info from +the bugzilla and conveying it to the user; now that's a tedious and +tiresome job that's very prone to failure. (it's like a friend being +sick and instead of him going to the doctor he sends you on his behalf +because "you know the symptoms" :)). + +It's much better to help the user formulate a useful bug report, +that's easier / more productive for all involved parties. + +-- +Ahmad Samir +</PRE> + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="001233.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI>Next message: <A HREF="001238.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#1237">[ date ]</a> + <a href="thread.html#1237">[ thread ]</a> + <a href="subject.html#1237">[ subject ]</a> + <a href="author.html#1237">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-dev">More information about the Mageia-dev +mailing list</a><br> +</body></html> |