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+ <TITLE> [Mageia-webteam] Forums structure : support catregory
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+ <H1>[Mageia-webteam] Forums structure : support catregory</H1>
+ <B>Ahmad Samir</B>
+ <A HREF="mailto:mageia-webteam%40mageia.org?Subject=Re%3A%20%5BMageia-webteam%5D%20Forums%20structure%20%3A%20support%20catregory&In-Reply-To=%3CAANLkTi%3Dmx%2BZtwzLPOyKJhgEjh2vcYn9sL-xdB7e9-VGF%40mail.gmail.com%3E"
+ TITLE="[Mageia-webteam] Forums structure : support catregory">ahmadsamir3891 at gmail.com
+ </A><BR>
+ <I>Thu Mar 31 20:49:19 CEST 2011</I>
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+<PRE>On 25 March 2011 06:16, Ahmad Samir &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-webteam">ahmadsamir3891 at gmail.com</A>&gt; wrote:
+&gt;<i> On 23 March 2011 01:24, Ma&#226;t &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-webteam">maat-ml at vilarem.net</A>&gt; wrote:
+</I>&gt;&gt;<i> Hi there,
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> ahmad(78) and i have had a talk on irc about this part of the forum.
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> we agreed to disagree on the subject so this leaded us to search for more points of views / comments / suggestions about it.
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> my first structure was just 2 forums :
+</I>&gt;&gt;<i> -- Basic support
+</I>&gt;&gt;<i> -- Advanced support
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> He pushed 3 forums :
+</I>&gt;&gt;<i> -- Software
+</I>&gt;&gt;<i> -- Printers and printing
+</I>&gt;&gt;<i> -- Networking
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> Then i tried to use sub-forums under &quot;Basic support&quot; :
+</I>&gt;&gt;<i> -- Networking
+</I>&gt;&gt;<i> -- Video
+</I>&gt;&gt;<i> -- Sound
+</I>&gt;&gt;<i> -- Printers and printing
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> What do you think ?
+</I>&gt;<i>
+</I>&gt;<i> Here's my proposal (based on my usage of the mandriva forums previously, the
+</I>&gt;<i> English speaking section).
+</I>&gt;<i>
+</I>&gt;<i> I am not going to talk bout chat/lounge forums, only the support ones.
+</I>&gt;<i>
+</I>&gt;<i> IMHO, there should be:
+</I>&gt;<i>
+</I>&gt;<i> - Software
+</I>&gt;<i> &#160;o includes questions on software packages included in the repos (e.g.
+</I>&gt;<i> &#160; &#160;firefox-doesn't-work, kmail-takes-ages-to-get-my-mail, gnome-panel crashes
+</I>&gt;<i> &#160; &#160;at login... etc).
+</I>&gt;<i> &#160;o Installation problems
+</I>&gt;<i> &#160; &#160;o that includes installer problems (&quot;I don't know how to partition my HD&quot;,
+</I>&gt;<i> &#160; &#160; &#160;&quot;I don't know where to install the thing called &quot;bootloader&quot;&quot;... etc)
+</I>&gt;<i> &#160;N.B. &quot;Installation&quot; could be a separate forum or a sub-forum of Software.
+</I>&gt;<i>
+</I>&gt;<i> - General Hardware
+</I>&gt;<i> &#160;o Sound cards problems
+</I>&gt;<i> &#160;o Graphics cards and display problems
+</I>&gt;<i> &#160;o Hardware problems not covered by Networking and Printers forums
+</I>&gt;<i> &#160;I'd rather if these ^ forums weren't sub-forums, the posts can be mixed
+</I>&gt;<i> &#160;(judging by what I saw in the mdv forums, sound and graphics cards forums
+</I>&gt;<i> &#160; had low-medium traffic)
+</I>&gt;<i>
+</I>&gt;<i> - Networking
+</I>&gt;<i> &#160;o this is a forum where networking experts from the community can reside,
+</I>&gt;<i> &#160; &#160;anything to do with networking problems goes here, NIC chipsets problems,
+</I>&gt;<i> &#160; &#160;wifi problems (software and hardware), routers/switches. Given how much
+</I>&gt;<i> &#160; &#160;networking problems Linux has, this warrants a separate forum. There's such
+</I>&gt;<i> &#160; &#160;a forum in the mdv forums, and it was/is a great success since Germ created
+</I>&gt;<i> &#160; &#160;it.
+</I>&gt;<i>
+</I>&gt;<i> - Printers &amp; Printing
+</I>&gt;<i> &#160;o this is the forum where printing problems can posted; again given how much
+</I>&gt;<i> &#160; &#160;printing issues exist, this warrants a separate forum
+</I>&gt;<i>
+</I>&gt;<i> - Cauldron development:
+</I>&gt;<i> &#160;o this forum is dedicated to problems Cauldron users hit (ideally valid bugs
+</I>&gt;<i> &#160; &#160;should be redirected to bugzilla by the more experienced users).
+</I>&gt;<i>
+</I>&gt;<i>
+</I>&gt;<i>
+</I>&gt;<i> Personally, I am not in favour of the &quot;Basic&quot; and &quot;Advanced&quot; support layout...
+</I>&gt;<i> in the end it's all support, there can be a topic that has both basic
+</I>&gt;<i> and advanced debugging side by side.
+</I>&gt;<i>
+</I>&gt;<i> --
+</I>&gt;<i> Ahmad Samir
+</I>&gt;<i>
+</I>
+Ping.
+
+(IMHO, structure changes, if any, should be done early on before the
+forums are heavily used....).
+
+--
+Ahmad Samir
+</PRE>
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