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+ <H1>[Mageia-discuss] Forum or mailing list</H1>
+ <B>Gary Montalbine</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Forum%20or%20mailing%20list&In-Reply-To=%3C4DECD80F.1070704%40cox.net%3E"
+ TITLE="[Mageia-discuss] Forum or mailing list">gmontalbine at cox.net
+ </A><BR>
+ <I>Mon Jun 6 15:37:19 CEST 2011</I>
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+<PRE>
+
+On 06/06/2011 07:19 AM, Renaud (Ron) Olgiati wrote:
+&gt;<i> There is one point that has not been made, but is to my mind important in this
+</I>&gt;<i> discussion. I have been on the Mandriva user list for years, and have also
+</I>&gt;<i> used forums (fora ?) for more specialized queries on OpenOffice and others,
+</I>&gt;<i> where no ML was available.
+</I>&gt;<i>
+</I>&gt;<i> The huge difference to me between the two approaches is this: From a list I get
+</I>&gt;<i> emails every day, glance at them all and delete most of them immediately,
+</I>&gt;<i> store some of them for future reference, and try to reply to those I feel I
+</I>&gt;<i> can help with. The forum I only visit when I have a problem, and post a
+</I>&gt;<i> question, but the rest of the time I do not log in, so I do not get to see
+</I>&gt;<i> other people's problems, and do not get the opportunity to help.
+</I>&gt;<i>
+</I>&gt;<i> Ron, on the banks of the Paraguay River.
+</I>
+As a user I do pretty much the same. Early on I had mentioned my
+experience with the forum and the list on getting a serious problem
+quickly resolved. My problem was on the forum for over 24 hrs. without
+an answer. When I asked on the list I had an answer in 20 min. I think
+the question should be asked of those with the knowledge to answer the
+questions. With a forum and a list the experts are being asked to devote
+valuable time to both. The forum is also fragmented and takes more time
+to go thru each section. I started with ML in 2002. I found the expert
+list to be extremely useful.
+
+Essentially, what do the experts want? Those that have the knowledge to
+answer the questions. It is their time we are asking them to spend on
+the users questions.
+
+Gary
+</PRE>
+
+
+
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