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+ <H1>[Mageia-discuss] User support mailing list?</H1>
+ <B>Wolfgang Bornath</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3CBANLkTimbWeQQ2ax1Hhmt3dmuDLkY375VMw%40mail.gmail.com%3E"
+ TITLE="[Mageia-discuss] User support mailing list?">molch.b at googlemail.com
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+ <I>Mon Jun 6 12:45:48 CEST 2011</I>
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+<PRE>2011/6/6 Hugo Berus &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">hugo.berus at gmail.com</A>&gt;:
+&gt;<i> On 6 June 2011 11:35, Wolfgang Bornath &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">molch.b at googlemail.com</A>&gt; wrote:
+</I>&gt;&gt;<i> We have but one list which is aimed at the general
+</I>&gt;&gt;<i> public: this list here. It's purpose is general discussion about
+</I>&gt;&gt;<i> Mageia. There's no word about support in the description.
+</I>&gt;&gt;<i> All other lists are open to the public for the sake of transparency,
+</I>&gt;&gt;<i> but each of them has a special target group (i18n, marcomm, artwork,
+</I>&gt;&gt;<i> sysadmin, packagers, council, etc.).
+</I>&gt;<i>
+</I>&gt;<i> So, that leaves us with a couple of simple options:
+</I>&gt;<i> 1) add the words &quot;user support&quot; to the description of this list.
+</I>&gt;<i> 2) create a &quot;mageia-user&quot; ml aimed at user support.
+</I>&gt;<i> 3) leave it as it is and tell people who come to this list with user
+</I>&gt;<i> support questions to go to the forum.
+</I>&gt;<i>
+</I>&gt;<i> The third option is really not what I am looking forward to see on this list.
+</I>
+Agreed. I think this will come automatically with time. There may be
+the occasional question but in the long run I do not expect this list
+overwhelmed with user support questions. That's why I vote for &quot;not
+necessary&quot; in the question about an extra support list.
+
+In short: we should do nothing. :)
+
+--
+wobo
+</PRE>
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