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diff --git a/zarb-ml/mageia-discuss/20110605/004534.html b/zarb-ml/mageia-discuss/20110605/004534.html new file mode 100644 index 000000000..5b3d5c489 --- /dev/null +++ b/zarb-ml/mageia-discuss/20110605/004534.html @@ -0,0 +1,127 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-discuss] User support mailing list? + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3Cisfl4r%24nut%241%40dough.gmane.org%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="004533.html"> + <LINK REL="Next" HREF="004535.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-discuss] User support mailing list?</H1> + <B>Marc Paré</B> + <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3Cisfl4r%24nut%241%40dough.gmane.org%3E" + TITLE="[Mageia-discuss] User support mailing list?">marc at marcpare.com + </A><BR> + <I>Sun Jun 5 12:18:03 CEST 2011</I> + <P><UL> + <LI>Previous message: <A HREF="004533.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI>Next message: <A HREF="004535.html">[Mageia-discuss] No USB with VirtualBox on Mageia? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#4534">[ date ]</a> + <a href="thread.html#4534">[ thread ]</a> + <a href="subject.html#4534">[ subject ]</a> + <a href="author.html#4534">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>Hi Remco + +Le 2011-06-05 05:39, Remco Rijnders a écrit : +><i> On Sat, Jun 04, 2011 at 10:27:56PM +0200, Wolfgang Bornath wrote: +</I>><i> +</I>>><i> But back to the initial topic: +</I>>><i> +</I>>><i> The issue here is the request to have another list which covers +</I>>><i> exactly what the forums are made for. Is this really necessary and - +</I>>><i> the main question - would this list have a chance to be living along a +</I>>><i> forum? Mind that a users support list would NOT be the same as this +</I>>><i> list here, you can't judge what would happen in a user support list by +</I>>><i> looking who is posting here in this list! +</I>><i> +</I>><i> Who knows what will happen? Will Mageia succeed as a distribution? Who +</I>><i> knows. You won't know for certain till you've tried it. There is no +</I>><i> guarantee a mailing list set up for this purpose will fail, nor is there +</I>><i> that it won't. +</I>><i> +</I>><i> Some of the feedback I received so far seems to give arguments in favour +</I>><i> of a mailing list and then draws the opposite conclusion that a mailing +</I>><i> list won't be needed. +</I>><i> +</I>><i> Other feedback indicates this list *is* / *isn't* the appropiate place +</I>><i> for user questions, and despite the opposing view points both conclude +</I>><i> that there is no need for a mageia-user@ list. +</I>><i> +</I>><i> What I can conclude from the discussion of the past few days is that +</I>><i> despite support from several people for the creation of such a list, +</I>><i> that there is as much or more opposition to it for a variety of reasons +</I>><i> (most which I personally disagree with). As such, it seems unlikely that +</I>><i> such a list will officially be set up in the near future. +</I>><i> +</I>><i> I'll personally let the subject rest for now and will reevaluate the +</I>><i> compatibility between my views and ideas for Mageia with that of the +</I>><i> founders. Apologies should anyone feel I have wasted their time bringing +</I>><i> this up. +</I>><i> +</I>><i> Sincerely, +</I>><i> +</I>><i> Remco +</I> +As I have come into the discussion at a very late date, I would like to +express my point of view as well FOR a "user support list". We should +provide to all users a variety of ways by which they are able to +communicate problems with the Mageia team. IMO it seems defeatist to +remove one of the most logical tools known to the internet community +where they could seek communication with a support team. + +As we all know by now, such a support list can easily be bridged to a a +forums board where any of the Mageia support team members would be +available to help trouble-shoot events causing frustration to our user +base. + +It does not make any sense to cut off any avenues of communication for +our user base when we are looking for growth of our product. If we do +so, the we can not complain later of of user apathy if users cannot +easily find a communication model by which they feel comfortable to +voice their satisfaction, positive or negative. + +Let's make it easy for all to speak to us rather than have them conform +to a system where they may feel uncomfortable. They will only go to +another platform where they will be able to participate freely. Let's +offer choice rather than limits. + +Cheers + +Marc + + +</PRE> + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="004533.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI>Next message: <A HREF="004535.html">[Mageia-discuss] No USB with VirtualBox on Mageia? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#4534">[ date ]</a> + <a href="thread.html#4534">[ thread ]</a> + <a href="subject.html#4534">[ subject ]</a> + <a href="author.html#4534">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss +mailing list</a><br> +</body></html> |