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diff --git a/zarb-ml/mageia-discuss/20101006/002237.html b/zarb-ml/mageia-discuss/20101006/002237.html new file mode 100644 index 000000000..f94fe1e37 --- /dev/null +++ b/zarb-ml/mageia-discuss/20101006/002237.html @@ -0,0 +1,129 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3CAANLkTinXtUPK9RX3_aVCbhmuDpSY3Mui9nSF69K74nFM%40mail.gmail.com%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="002234.html"> + <LINK REL="Next" HREF="002239.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway</H1> + <B>Frederic Janssens</B> + <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3CAANLkTinXtUPK9RX3_aVCbhmuDpSY3Mui9nSF69K74nFM%40mail.gmail.com%3E" + TITLE="[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway">fjanss at gmail.com + </A><BR> + <I>Wed Oct 6 02:42:32 CEST 2010</I> + <P><UL> + <LI>Previous message: <A HREF="002234.html">[Mageia-discuss] Mageia governance model draft +</A></li> + <LI>Next message: <A HREF="002239.html">[Mageia-discuss] [Doc Team] Proposal, questions ? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#2237">[ date ]</a> + <a href="thread.html#2237">[ thread ]</a> + <a href="subject.html#2237">[ subject ]</a> + <a href="author.html#2237">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>On Tue, Oct 5, 2010 at 16:24, Maât <<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">maat-ml at vilarem.net</A>> wrote: + +><i> Le 05/10/2010 02:39, Frederic Janssens a écrit : +</I>><i> > communication structure. +</I>><i> +</I> + +><i> > So, in the hope that the discussion can become somewhat more +</I>><i> > constructive that way, could you describe that structure as you see it +</I>><i> > now ? +</I>><i> +</I>><i> Thanks for the reply +</I> +><i> +</I>><i> Triage team (as it used to be in Mandriva universe) belongs to +</I>><i> bugtracker domain though i consider it would be very cool to have a +</I>><i> (hopefully big) number of them in forum support team. +</I>><i> +</I> +Yes, I think their role should be better advertised, and coupled to support. + + +><i> -- Support team as i imagine it is compound of rather experienced users +</I>><i> (and hopefully also skilled experts) willing to guide less experienced +</I>><i> users and new comers. Ideally this team should be rather large to give +</I>><i> users a feeling of being quickly and well taken care of. +</I>><i> The members of this team will offer the better way for Mageia to welcome +</I>><i> users and give a positive support experience. This task can be very time +</I>><i> consuming so the more skilled they will be and the more their number +</I>><i> will be, +</I> + +I think it would be best to have a gradation of skills, with an easy access +to +less specialised helper roles. +The nearest thing I know to what I envision is the karma/moderation model of + +<A HREF="http://slashdot.org/">http://slashdot.org/</A> . But *phpBB3* does not seem support such sorts of +features. +I am still trying to understand it's structure to see if it is reasonable to +try to add them. + +the more easy to endure will be the task and the more happy +><i> will be Mageia end users. +</I>><i> +</I>><i> +</I>This team work and the quality of packagers work (iow the distro) imho +><i> will be the best assets of Mageia to conquer the world :o) (i'm +</I>><i> borrowing Goom's "clown nose") +</I>><i> +</I>><i> Yes, definitly. I think we must try to find ways/structures that help make +</I>these tasks enjoyable. The guiding principle beeing : most people enjoy +beeing helpfull +within their abilities when they feel like it. So we have to give them (not +only those formally member of the team) the tools and permissions adapted to +their level of competence. + +I mostly agree with all you wrote, but am too tired to do further comments +at this moment. +Thanks + +-- + +Frederic +-------------- next part -------------- +An HTML attachment was scrubbed... +URL: </pipermail/mageia-discuss/attachments/20101006/568ae207/attachment.html> +</PRE> + + + + + + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="002234.html">[Mageia-discuss] Mageia governance model draft +</A></li> + <LI>Next message: <A HREF="002239.html">[Mageia-discuss] [Doc Team] Proposal, questions ? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#2237">[ date ]</a> + <a href="thread.html#2237">[ thread ]</a> + <a href="subject.html#2237">[ subject ]</a> + <a href="author.html#2237">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss +mailing list</a><br> +</body></html> |