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+ <H1>[Mageia-discuss] Will Mageia meet small businesses' needs?</H1>
+ <B>Marcello Anni</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Will%20Mageia%20meet%20small%20businesses%27%20needs%3F&In-Reply-To=%3C201009291109.27228.marcello.anni%40alice.it%3E"
+ TITLE="[Mageia-discuss] Will Mageia meet small businesses' needs?">marcello.anni at alice.it
+ </A><BR>
+ <I>Wed Sep 29 11:09:26 CEST 2010</I>
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+<PRE>&gt;<i> Hello.
+</I>&gt;<i>
+</I>&gt;<i> I've been using Mandrake and Mandriva for about 8 years, and I used to pay
+</I>&gt;<i> for it. I stopped paying because of the poor quality of Mandriva Store
+</I>&gt;<i> service. Now I have a small web creation business: Fiable.biz .
+</I>&gt;<i> <A HREF="http://Fiable.biz">http://Fiable.biz</A>
+</I>&gt;<i> We still use Mandriva 2009 spring in 2 computers, but shifted this year to
+</I>&gt;<i> Ubuntu for 2 others.
+</I>&gt;<i>
+</I>&gt;<i> My concern is: will Mageia meet the needs of small businesses?
+</I>
+i think it is too early to have already a specific business plan and
+development strategies. Now the mageia guys are working hard to make available
+the whole structure and basic web-service, then we can discuss about
+strategy,business model, etc...
+
+&gt;<i> 1) Small businesses are not very interested by the famous &quot;pro-choice&quot;
+</I>&gt;<i> policy of Mandriva. I would prefer a system that JUST WORKS rather than
+</I>&gt;<i> the choice between several buggy solutions (KDE/Gnome, Kmail/Thunderbird
+</I>&gt;<i> etc.). And I just don't think a small company or a small community can
+</I>&gt;<i> maintain so many different competitive solutions. Making choice requires a
+</I>&gt;<i> strong management, because any choice will make some users unhappy. But my
+</I>&gt;<i> experience is that any computer system, because of its legacy, becomes
+</I>&gt;<i> heavier and heavier, and is one day replaced by a simpler, completely new
+</I>&gt;<i> one, with no legacy. I've just given up Firefox for Chromium for that. The
+</I>&gt;<i> weakest is the management, the quickest the system become unmanageable.
+</I>
+a distro community driven can't choose what their contributors must do,
+anyway thing like this: if the contributor (that uses E17) can't contribute to
+it, it won't contribute to KDE4, but probably he will simply change distro, so
+no manpower is wasted.
+
+&gt;<i> 2) Small businesses need a paid, affordable, reliable SUPPORT. Forums are
+</I>&gt;<i> helpful, but quite often one doesn't find the needed answer that way. The
+</I>&gt;<i> payment should of course be possible by MasterCard or Visa card.
+</I>
+sure. if we plan to sell specific payment versions of mageia, we need a support
+service (always available and efficient), we can't rely only on forums.
+
+&gt;<i> 3) Small businesses need an efficient way to FIND INFORMATION QUICKLY.
+</I>&gt;<i> Fragmented information systems like official web pages + mailing list +
+</I>&gt;<i> wiki + forums + bugzilla + support pages, some of these in different
+</I>&gt;<i> languages, make information very difficult to find. Although English is
+</I>&gt;<i> the mother tongue of nobody at Fiable.biz, I would prefer no mailing list,
+</I>&gt;<i> no forum, no support system, but an English wiki with discussion in the
+</I>&gt;<i> wiki's discussion pages, rather than in forums, an English bugzilla for
+</I>&gt;<i> bugs and enhancement wishes, and possibly wikis in other languages with
+</I>&gt;<i> systematic links to the corresponding English page.
+</I>
+i think the basic informations could all be found in the wiki (+web-site with
+description of the distro and informations to download), bugzilla, ML and
+others are for contributors
+&gt;<i>
+</I>&gt;<i> 4) Some small businesses, like Fiable.biz, would be very interested in
+</I>&gt;<i> MULTISEAT (several seats on one central unit), because it's cheaper than
+</I>&gt;<i> buying one computer per employee. Unfortunately, this is not provided in
+</I>&gt;<i> an easy way by any distribution, as far as I know. If you know a
+</I>&gt;<i> distribution provided this, please let me know.
+</I>
+this could be an idea. keep it on mind : )
+
+&gt;<i> I suggest you make your plans a bit more precise and wish you good luck.
+</I>
+these days we should have a manifesto, then we'll try to resolve all the
+others big and minor issues...
+
+cheers,
+Marcello
+</PRE>
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