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<H1>[Mageia-discuss] Will Mageia meet small businesses' needs?</H1>
<B>Marcello Anni</B>
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TITLE="[Mageia-discuss] Will Mageia meet small businesses' needs?">marcello.anni at alice.it
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<I>Wed Sep 29 11:09:26 CEST 2010</I>
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<PRE>><i> Hello.
</I>><i>
</I>><i> I've been using Mandrake and Mandriva for about 8 years, and I used to pay
</I>><i> for it. I stopped paying because of the poor quality of Mandriva Store
</I>><i> service. Now I have a small web creation business: Fiable.biz .
</I>><i> <A HREF="http://Fiable.biz">http://Fiable.biz</A>
</I>><i> We still use Mandriva 2009 spring in 2 computers, but shifted this year to
</I>><i> Ubuntu for 2 others.
</I>><i>
</I>><i> My concern is: will Mageia meet the needs of small businesses?
</I>
i think it is too early to have already a specific business plan and
development strategies. Now the mageia guys are working hard to make available
the whole structure and basic web-service, then we can discuss about
strategy,business model, etc...
><i> 1) Small businesses are not very interested by the famous "pro-choice"
</I>><i> policy of Mandriva. I would prefer a system that JUST WORKS rather than
</I>><i> the choice between several buggy solutions (KDE/Gnome, Kmail/Thunderbird
</I>><i> etc.). And I just don't think a small company or a small community can
</I>><i> maintain so many different competitive solutions. Making choice requires a
</I>><i> strong management, because any choice will make some users unhappy. But my
</I>><i> experience is that any computer system, because of its legacy, becomes
</I>><i> heavier and heavier, and is one day replaced by a simpler, completely new
</I>><i> one, with no legacy. I've just given up Firefox for Chromium for that. The
</I>><i> weakest is the management, the quickest the system become unmanageable.
</I>
a distro community driven can't choose what their contributors must do,
anyway thing like this: if the contributor (that uses E17) can't contribute to
it, it won't contribute to KDE4, but probably he will simply change distro, so
no manpower is wasted.
><i> 2) Small businesses need a paid, affordable, reliable SUPPORT. Forums are
</I>><i> helpful, but quite often one doesn't find the needed answer that way. The
</I>><i> payment should of course be possible by MasterCard or Visa card.
</I>
sure. if we plan to sell specific payment versions of mageia, we need a support
service (always available and efficient), we can't rely only on forums.
><i> 3) Small businesses need an efficient way to FIND INFORMATION QUICKLY.
</I>><i> Fragmented information systems like official web pages + mailing list +
</I>><i> wiki + forums + bugzilla + support pages, some of these in different
</I>><i> languages, make information very difficult to find. Although English is
</I>><i> the mother tongue of nobody at Fiable.biz, I would prefer no mailing list,
</I>><i> no forum, no support system, but an English wiki with discussion in the
</I>><i> wiki's discussion pages, rather than in forums, an English bugzilla for
</I>><i> bugs and enhancement wishes, and possibly wikis in other languages with
</I>><i> systematic links to the corresponding English page.
</I>
i think the basic informations could all be found in the wiki (+web-site with
description of the distro and informations to download), bugzilla, ML and
others are for contributors
><i>
</I>><i> 4) Some small businesses, like Fiable.biz, would be very interested in
</I>><i> MULTISEAT (several seats on one central unit), because it's cheaper than
</I>><i> buying one computer per employee. Unfortunately, this is not provided in
</I>><i> an easy way by any distribution, as far as I know. If you know a
</I>><i> distribution provided this, please let me know.
</I>
this could be an idea. keep it on mind : )
><i> I suggest you make your plans a bit more precise and wish you good luck.
</I>
these days we should have a manifesto, then we'll try to resolve all the
others big and minor issues...
cheers,
Marcello
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