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+ <H1>[Mageia-discuss] Think about bugzilla monitoring?</H1>
+ <B>Remy CLOUARD</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Think%20about%20bugzilla%20monitoring%3F&In-Reply-To=%3C20100925111917.GA11529%40shikamaru.fr%3E"
+ TITLE="[Mageia-discuss] Think about bugzilla monitoring?">shikamaru at mandriva.org
+ </A><BR>
+ <I>Sat Sep 25 13:19:17 CEST 2010</I>
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+<PRE>On Sat, Sep 25, 2010 at 11:13:49AM +0200, Michael Scherer wrote:
+&gt;<i> Technically, we have a ratio of X testers per Y developers ( by
+</I>&gt;<i> developers, i mean people who are able to fix a bug, and by testers, i
+</I>&gt;<i> mean people who can and will report a bug, ie, developers count as
+</I>&gt;<i> testers as long as they use the software ).
+</I>&gt;<i>
+</I>&gt;<i> X is always greater that Y
+</I>...
+&gt;<i> So how can this be improved.
+</I>&gt;<i>
+</I>&gt;<i> We can either reduce X ( ie number of users ), or increase Y ( number of
+</I>&gt;<i> developers ). We can also try to improve the efficiency of developers.
+</I>&gt;<i>
+</I>&gt;<i> Reducing X, ie less users/testers, is not really a good option.
+</I>&gt;<i>
+</I>&gt;<i> Increasing Y, or developers efficiency requires almost the same step :
+</I>&gt;<i> move people from the users/testers group to the developers group.
+</I>&gt;<i>
+</I>&gt;<i> And first step is that people should try to fix their own bug as much as
+</I>&gt;<i> possible. This way, they learn to do bug fixing, the process scale ( ie,
+</I>&gt;<i> we will be nearer on a proper ratio of 1 to 1 if everybody fix his own
+</I>&gt;<i> bugs first ).
+</I>&gt;<i>
+</I>&gt;<i> If we want to increase number of developers, the best way is to have
+</I>&gt;<i> users who care about the software ( since they report bugs ) to be able
+</I>&gt;<i> to fix bugs, ie become developers, or at least helping as much as
+</I>&gt;<i> possible ( ie, giving very precise step, giving patches, triaging others
+</I>&gt;<i> bugs so developpers do not have to do it, etc ). This way, there is more
+</I>&gt;<i> time devoted for each problem, and more knowledge for all, and more
+</I>&gt;<i> empowerment.
+</I>&gt;<i>
+</I>&gt;<i> Now, that's just a goal, and while I doubt that everybody has the time
+</I>&gt;<i> or the envy of becoming developers ( since others areas are equally
+</I>&gt;<i> important, imho, and that mean others area also outside of the
+</I>&gt;<i> project ), I think this must be clear that it is a question of community
+</I>&gt;<i> sustainability. We know we cannot attain the 1 per 1 ratio, but we must
+</I>&gt;<i> strive for it.
+</I>&gt;<i>
+</I>...
+&gt;<i>
+</I>&gt;<i> In the community world, this is not as straight, unfortunately, because
+</I>&gt;<i> more users do not mean more developers ( not automatically ). And while
+</I>&gt;<i> we try to do our best, I am sure there is possibility of improvement.
+</I>&gt;<i>
+</I>&gt;<i> But before improving, we first need to start :)
+</I>&gt;<i>
+</I>&gt;<i> So to conclude, as arrogant and elitist it will sound, the best way for
+</I>&gt;<i> everybody to have a bug fixed is to fix it yourself.
+</I>I would like to moderate this a bit. As far as I can see on
+<A HREF="http://www.mageia.org/wiki/doku.php?id=packaging">http://www.mageia.org/wiki/doku.php?id=packaging</A> there are many
+volunteers to learn how to do that, approximately 12-15 people.
+
+At the moment there are 3 people who would like to mentor these
+packagers, that means that for the beginning we could form half of the
+volunteers, and forming takes quite some time.
+
+If we want to increase Y, we also need to help in that area, I see some
+people from blogdrake do that as we do as well as St&#233;phane and Guillaume
+help for the AUFML. It would be good to have these names in the
+mentoring team so that we have a clear view of who is able to help Y
+increase.
+
+Though I admit that does not prevent one to try to fix his bug first,
+but I would like to take this xkcd as an illustration :
+<A HREF="http://xkcd.com/763/">http://xkcd.com/763/</A>
+
+Forming people is IMHO the best way to increase Y :-)
+
+Regards,
+--
+R&#233;my CLOUARD
+() ascii ribbon campaign - against html e-mail
+/\ www.asciiribbon.org - against proprietary attachments
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+</PRE>
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