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+ <H1>[Mageia-discuss] Think about bugzilla monitoring?</H1>
+ <B>Frederic Janssens</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Think%20about%20bugzilla%20monitoring%3F&In-Reply-To=%3CAANLkTi%3D5a_Mfn3JrHaCnCWM938VxrYbNUshQ4cz5SezA%40mail.gmail.com%3E"
+ TITLE="[Mageia-discuss] Think about bugzilla monitoring?">fjanss at gmail.com
+ </A><BR>
+ <I>Fri Sep 24 14:07:29 CEST 2010</I>
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+<PRE>On Fri, Sep 24, 2010 at 13:58, Juergen Harms &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">Juergen.Harms at unige.ch</A>&gt; wrote:
+
+&gt;<i> Picking up from where Mageia forked off, many things activities look like
+</I>&gt;<i> continuity from Mandriva Linux. But forking is also a challenge to find not
+</I>&gt;<i> too hard to implement improvements - such as &quot;bugzilla monitoring&quot;.
+</I>&gt;<i>
+</I>&gt;<i> I think I am not the only one who frequently felt frustrated submitting yet
+</I>&gt;<i> another bug, knowing that it had more 50% of chance to disappear the
+</I>&gt;<i> &quot;oubliettes&quot;. I think there is an objective question: if bugs are not
+</I>&gt;<i> followed up, that should not just happen by accident - there should be an
+</I>&gt;<i> explicit and justified decision. There is also a subjective question: a user
+</I>&gt;<i> who went through the pains to write a good bug report should get a feedback
+</I>&gt;<i> with a followup, even if there are no &quot;comments&quot; in the bugzilla data base.
+</I>&gt;<i>
+</I>&gt;<i> Some ideas: have a &quot;lost bug advocate&quot;? create a team - just like the
+</I>&gt;<i> &quot;triage team&quot; that feels responsible for bugs not to disappear? (different
+</I>&gt;<i> from the, but talking to, maybe overlapping the triage team, leaning on the
+</I>&gt;<i> &quot;dev&quot; - in Mageia it will be a volonteer, even more important - to whom a
+</I>&gt;<i> bug is assigned) - proposing and justifying which bugs - for the time being
+</I>&gt;<i> - will have no follow up), creating some commented statistics on the fate of
+</I>&gt;<i> bugs - good for QA, but also for PR about Mageia? trigger an alarm if too
+</I>&gt;<i> many bugs remain un-resolved? - always assuming that enough active
+</I>&gt;<i> contribution can be recruited from the temp. wiki list. I also believe that,
+</I>&gt;<i> for Mageia, the situation is different. In Mandriva, I guess that some
+</I>&gt;<i> (many?) of these acitivities were done by staff of the QA group - in Mageia
+</I>&gt;<i> an alternative is needed.
+</I>&gt;<i>
+</I>&gt;<i> Maybe Mandriva had something like this - if yes, it was too well hidden.
+</I>&gt;<i> _______________________________________________
+</I>&gt;<i> Mageia-discuss mailing list
+</I>&gt;<i> <A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">Mageia-discuss at mageia.org</A>
+</I>&gt;<i> <A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">https://www.mageia.org/mailman/listinfo/mageia-discuss</A>
+</I>&gt;<i>
+</I>
++1
+
+--
+
+Frederic
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