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diff --git a/zarb-ml/mageia-dev/20101017/001246.html b/zarb-ml/mageia-dev/20101017/001246.html new file mode 100644 index 000000000..b8285875f --- /dev/null +++ b/zarb-ml/mageia-dev/20101017/001246.html @@ -0,0 +1,146 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-dev] How will be the realese cycle? + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3Ci9dpgk%243od%241%40dough.gmane.org%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="001244.html"> + <LINK REL="Next" HREF="001247.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-dev] How will be the realese cycle?</H1> + <B>Marc Paré</B> + <A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3Ci9dpgk%243od%241%40dough.gmane.org%3E" + TITLE="[Mageia-dev] How will be the realese cycle?">marc at marcpare.com + </A><BR> + <I>Sun Oct 17 05:11:16 CEST 2010</I> + <P><UL> + <LI>Previous message: <A HREF="001244.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI>Next message: <A HREF="001247.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#1246">[ date ]</a> + <a href="thread.html#1246">[ thread ]</a> + <a href="subject.html#1246">[ subject ]</a> + <a href="author.html#1246">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>Le 2010-10-16 18:35, Romain d'Alverny a écrit : +><i> On Sat, Oct 16, 2010 at 21:29, Marc Paré<<A HREF="https://www.mageia.org/mailman/listinfo/mageia-dev">marc at marcpare.com</A>> wrote: +</I>>><i> Le 2010-10-16 12:36, Ahmad Samir a écrit : +</I>>><i> +</I>>>><i> It's much better to help the user formulate a useful bug report, +</I>>>><i> that's easier / more productive for all involved parties. +</I>>><i> +</I>>><i> There would be no middle man. Once the middle-man could replicate the bug +</I>>><i> and verify the bug with other users, then the middle-man would submit to +</I>>><i> bugzilla. That's it. From there on, the middle-man will take care of testing +</I>>><i> requests from devs. +</I>>><i> +</I>>><i> As far as reporting back to the original user who reported the bug, as an +</I>>><i> extra gesture of kindness, the middle-man would just post on the "Report a +</I>>><i> bug" forum that the bug has been quashed or is still under review ... but +</I>>><i> not to the user but to the "Report a bug" forum. +</I>>><i> +</I>>><i> The idea is to keep the flow of possible bug reports coming in an organised +</I>>><i> way. The middle-man would have to be someone with a little more experience +</I>>><i> than that of a new user and also someone who has an interest in working this +</I>>><i> way. We will get more bug reports from users by keeping it simple and easy. +</I>><i> +</I>><i> Yes, and for everyone. +</I>><i> +</I>><i> I tend to agree with Ahmad, as well as with you. +</I>><i> +</I>><i> You may as well imagine we improve the Bugzilla process with a +</I>><i> front-process, guiding the reporter about her bug report. +</I>><i> +</I>><i> That may be a forum with people active there, educating the user about +</I>><i> the bug and the reporting process; +</I>><i> +</I>><i> And/or that may be a better designed bug reporting process with a +</I>><i> better flow (providing and getting info to/from the user), querying a +</I>><i> knowledge-base, filtering known/resolved queries out of +</I>><i> yet-another-duplicate-bug-report and ultimately opening a bug in +</I>><i> Bugzilla with a specific interaction to the user (so she knows what +</I>><i> happens next).* +</I>><i> +</I>><i> That removes the middle-man issue and that filters out as well people +</I>><i> that are not concerned enough to report/follow-up on a bug (provided +</I>><i> the process is, indeed, better designed and better welcomes the end +</I>><i> user). +</I>><i> +</I>><i> +</I>><i> * moreover, I believe this type of improvement would benefit many, +</I>><i> many, if not all, projects using a bug report tool. +</I>><i> +</I>><i> Cheers, +</I>><i> +</I>><i> Romain +</I>><i> +</I> +Thanks for the note Romain. + +I think what this all boils down to is, does the Mageia project want to +actively seek out bugs and encourage its users to report bugs? If Mageia +is interested in seriously quashing bugs, then the reporting process has +to be streamlined in such a way as to encourage the reporting of bug as +painlessly as possible for users. Human nature being what it is, people +will gladly report a bug if there is a way to do so quickly and easily. +However, it gets more complicated if you ask users to follow up on their +bug report, as in bugzilla. + +IMHO, it would be easier if Mageia offered users: + +-- The reporting of bugs through bugzilla as is usually done, and the +devs can work out these problems with the normal messaging that normally +goes along with the bugzilla process. + +-- For users who have no intention of being part of bugzilla and who +would still like to report a bug, a forum discussion where a "middle +man" or "bug facilitator" would help triage the bugs in this forum, +verify the bug and then submit it in their name. The user would not be +obligated from this point on to involve herself with the testing of +possible bug repairs. The "bug facilitator" would be obligated to the +usual bugzilla process. Of course if the user wished to learn more and +participate in the bugzilla process, then the "bug-facilitator" could +help mentor the user to the bugzilla process. + +This way the user would have 2 methods of reporting, one with a certain +amount of commitment and the other with no commitments other than +reporting and doing a quick verification with the help of the "bug +facilitator". + +The devs would not be part of this process and would work through the +bugzilla as usual. And the bug reporting would, IMOH, be more streamlined. + +Marc + +</PRE> + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="001244.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI>Next message: <A HREF="001247.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#1246">[ date ]</a> + <a href="thread.html#1246">[ thread ]</a> + <a href="subject.html#1246">[ subject ]</a> + <a href="author.html#1246">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-dev">More information about the Mageia-dev +mailing list</a><br> +</body></html> |