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+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
+<html>
+  <head>
+    <meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
+  </head>
+  <body text="#000000" bgcolor="#ffffff">
+    <b>If you received a mail about signing up for the Bug Squad mailing
+      list this morning, I bcc you now.</b><br>
+    <br>
+    <br>
+    Hi everyone,<br>
+    <br>
+    Some time ago on this ml,  I tried to find someone who was willing
+    to look at bugs together with an inexperienced Bug Squad member.<br>
+    <br>
+    If, at that time, I would have known that the few members we have,
+    are extremely busy (e.g. in other teams) or inexperienced
+    themselves, I would never have asked this.<br>
+    <br>
+    In the meeting yesterday, it was acknowledged that we can't teach
+    new Bug Squad members, all we can do is encourage them to do what we
+    did ourselves and what helped us to start triaging, like the things
+    on the list below. This list will go into a  "How to start triaging"
+    in our new wiki, anyone who wants to improve it is welcome to do so:<br>
+    <br>
+    * read bug reports, see how they were handled<br>
+    * study the triage guide
+    <a class="moz-txt-link-freetext" href="http://www.mageia.org/wiki/doku.php?id=triage_guide">http://www.mageia.org/wiki/doku.php?id=triage_guide</a><br>
+    * study the bug policy
+    <a class="moz-txt-link-freetext" href="http://www.mageia.org/wiki/doku.php?id=bug_policy">http://www.mageia.org/wiki/doku.php?id=bug_policy</a><br>
+    * ask on irc (# mageia-bugsquad, #mageia or #mageia-dev channel) if
+    you need to know something
+    and don't get frightened if no one replies: in that case, everybody
+    is too busy or away and someone will reply later
+    (for you to see the reply, it helps when you stay logged in ;) )<br>
+    * start trying code etc. from the triage guide for yourself (when
+    and where appropriate), to see what happens
+    <br>
+    * learn how to use Sophie
+    <a class="moz-txt-link-freetext" href="http://www.mageia.org/wiki/doku.php?id=irc#sophie">http://www.mageia.org/wiki/doku.php?id=irc#sophie</a><br>
+    * look around in upstream Bugzilla's and forums
+    <br>
+    * feel free to ask questions in this (the mageia-bugsquad) mailing
+    list<br>
+    * just start triaging and learn from your mistakes<br>
+    <br>
+    So: inexperienced Bug Squad members: please give it a go<br>
+    And: experienced Bug Squad members: please continue to give a little
+    guidance (like giving feedback when a mistake was made) in the
+    moments you find time to do so<br>
+    <br>
+    Regards,<br>
+    Marja<br>
+    <br>
+    <br>
+  </body>
+</html>
diff --git a/zarb-ml/mageia-bugsquad/attachments/20111106/4bc75fd2/attachment.html b/zarb-ml/mageia-bugsquad/attachments/20111106/4bc75fd2/attachment.html
new file mode 100644
index 000000000..a89431f2e
--- /dev/null
+++ b/zarb-ml/mageia-bugsquad/attachments/20111106/4bc75fd2/attachment.html
@@ -0,0 +1,57 @@
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
+<html>
+  <head>
+    <meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
+  </head>
+  <body text="#000000" bgcolor="#ffffff">
+    <b>If you received a mail about signing up for the Bug Squad mailing
+      list this morning, I bcc you now.</b><br>
+    <br>
+    <br>
+    Hi everyone,<br>
+    <br>
+    Some time ago on this ml,  I tried to find someone who was willing
+    to look at bugs together with an inexperienced Bug Squad member.<br>
+    <br>
+    If, at that time, I would have known that the few members we have,
+    are extremely busy (e.g. in other teams) or inexperienced
+    themselves, I would never have asked this.<br>
+    <br>
+    In the meeting yesterday, it was acknowledged that we can't teach
+    new Bug Squad members, all we can do is encourage them to do what we
+    did ourselves and what helped us to start triaging, like the things
+    on the list below. This list will go into a  "How to start triaging"
+    in our new wiki, anyone who wants to improve it is welcome to do so:<br>
+    <br>
+    * read bug reports, see how they were handled<br>
+    * study the triage guide
+    <a class="moz-txt-link-freetext" href="http://www.mageia.org/wiki/doku.php?id=triage_guide">http://www.mageia.org/wiki/doku.php?id=triage_guide</a><br>
+    * study the bug policy
+    <a class="moz-txt-link-freetext" href="http://www.mageia.org/wiki/doku.php?id=bug_policy">http://www.mageia.org/wiki/doku.php?id=bug_policy</a><br>
+    * ask on irc (# mageia-bugsquad, #mageia or #mageia-dev channel) if
+    you need to know something
+    and don't get frightened if no one replies: in that case, everybody
+    is too busy or away and someone will reply later
+    (for you to see the reply, it helps when you stay logged in ;) )<br>
+    * start trying code etc. from the triage guide for yourself (when
+    and where appropriate), to see what happens
+    <br>
+    * learn how to use Sophie
+    <a class="moz-txt-link-freetext" href="http://www.mageia.org/wiki/doku.php?id=irc#sophie">http://www.mageia.org/wiki/doku.php?id=irc#sophie</a><br>
+    * look around in upstream Bugzilla's and forums
+    <br>
+    * feel free to ask questions in this (the mageia-bugsquad) mailing
+    list<br>
+    * just start triaging and learn from your mistakes<br>
+    <br>
+    So: inexperienced Bug Squad members: please give it a go<br>
+    And: experienced Bug Squad members: please continue to give a little
+    guidance (like giving feedback when a mistake was made) in the
+    moments you find time to do so<br>
+    <br>
+    Regards,<br>
+    Marja<br>
+    <br>
+    <br>
+  </body>
+</html>