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+ <H1>[Mageia-bugsquad] Still need some help</H1>
+ <B>Remco Rijnders</B>
+ <A HREF="mailto:mageia-bugsquad%40mageia.org?Subject=Re%3A%20%5BMageia-bugsquad%5D%20Still%20need%20some%20help&In-Reply-To=%3C%25R.5R-%40r78.nl%3E"
+ TITLE="[Mageia-bugsquad] Still need some help">remco at webconquest.com
+ </A><BR>
+ <I>Sun Dec 23 10:17:52 CET 2012</I>
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+<PRE>Hi Roelof,
+
+Welcome to Mageia, and welcome aboard the bugsquad! I hope you'll enjoy
+working with both :-)
+
+In addition to the pointers you were already given by Marja and others,
+I'd like to chip in with &quot;bugs handling&quot; the Remmy way.
+
+Depending on my time available, energy, and other interests in life I
+usually use one of the following two modes:
+
+1) Read everything that comes in on the bugzilla mail list and pick up
+that which I feel I can triage properly or help triage. I usually do this
+during holidays, or when sick at home for a few days... Unfortunately, the
+volume of bugzilla mails coming in is so great that once you slip a few
+days it is almost impossible to get catched up. My trick for getting
+catched up is &quot;mark all as read&quot; and start afresh. Hopefully others on the
+team will have had time to look into these reports, and if not, they will
+surface when executing mode 2.
+
+For any bug reports that I have an active interest in myself, I add myself
+to the Cc list. That way I will get any updates on them, even when I am
+getting backlogged on reading the bugzilla mails themselves. The latter go
+to a seperate folder automatically, the bugs where I am Cc'ed on go to my
+regular inbox.
+
+2) I like (love) saved searches in bugzilla. I find it very handy to ask
+bugzilla: &quot;Please show me all the new bugs of the past 2 days&quot;, &quot;Show me
+all open bugs having no action for the last xx days&quot;, &quot;Show all bugs
+assigned to bugsquad&quot;, etc. They enable me to quickly take actions on bugs
+that need action and in which I have an interest. You can do one or two
+whenever you have a few free moments to spare.
+
+What I think is important to keep in mind is that unfortunately there is
+more work to be done on triaging than any of us currently have time
+available. As such, any help is appreciated and you don't have to feel
+guilty about &quot;not doing enough&quot;. All little bits help.
+
+On the &quot;triaged&quot; keyword, I normally do not bother. Once a bug has been
+assigned to the proper maintainer, I feel that's usually where my
+involvement ends or should end. Only for cases where we can't assign the
+bug to a maintainer, but there is little more we can do at this point (for
+example, it's a bug in the upstream code of the program itself, and not a
+bug in the Mageia packaging of that program) do I think that adding that
+keyword is of some added value.
+
+Thanks for joining, and hope to talk to you online some time :-)
+
+Kind regards,
+
+Remmy
+
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