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authorNicolas Vigier <boklm@mageia.org>2013-04-14 13:46:12 +0000
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+ <H1>[Mageia-discuss] Think about bugzilla monitoring?</H1>
+ <B>Michael Scherer</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Think%20about%20bugzilla%20monitoring%3F&In-Reply-To=%3C1285422101.26436.151.camel%40akroma.ephaone.org%3E"
+ TITLE="[Mageia-discuss] Think about bugzilla monitoring?">misc at zarb.org
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+ <I>Sat Sep 25 15:41:41 CEST 2010</I>
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+<PRE>Le samedi 25 septembre 2010 &#224; 13:19 +0200, Wolfgang Bornath a &#233;crit :
+&gt;<i> 2010/9/25 Michael Scherer &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">misc at zarb.org</A>&gt;:
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; So to conclude, as arrogant and elitist it will sound, the best way for
+</I>&gt;<i> &gt; everybody to have a bug fixed is to fix it yourself.
+</I>&gt;<i>
+</I>&gt;<i> This is neither arrogant nor elitist, it is logical thinking. But at
+</I>&gt;<i> the same time it is unrealistic, as a lot of logical thinking is. :(
+</I>
+I didn't say the goal was attainable, I quite explicitly said the
+contrary in fact :)
+
+&gt;<i> Only a small percentage of users is able to write a good bug report,
+</I>&gt;<i> much less users would be able to squash the simplest of bugs (like
+</I>&gt;<i> fixing a broken dependency in a package, broken by a typo of the
+</I>&gt;<i> packager or similar).
+</I>
+Then we need to grow this number. And for us, the first step to grow it
+requires us to think positively ( ie, say that users can, instead of
+saying &quot;no, most of them won't, so we should not bother them&quot; ), and
+maybe to prioritize about those who do the first step toward
+contribution ( now, that should sound elitist ).
+
+
+&gt;<i> As we have already said here we first need
+</I>&gt;<i> people who help other people writing bug reports - this may be
+</I>&gt;<i> possible for a certain percentage of users, for others it may not
+</I>&gt;<i> because they may not care.
+</I>
+Indeed, helping would be a first step.
+
+It will not solve the problem soon, but we shouldn't be defeatist saying
+&quot;people will never be able to learn&quot;. Most of them can at least learn
+enough to understand. Maybe not how to fix bugs. Maybe not how to report
+bugs. But at least, they can learn why it take time, and why their bugs
+are not fixed yet.
+
+A little bit of comprehension can surely do a lot to reduce frustration
+as expressed by Juergen Harms.
+
+And some of them can become indeed contributors.
+
+I knew Nicolas Lecureil before he had any kind of alias on any kind of
+project, and have seen how he learned all its way up from a non tech
+related job and studies to become the kde chief we all know.
+
+He is the living proof this can happen. And he is not the only one in
+our community.
+
+&gt;<i> What you are talking about is the user who is already committed to be
+</I>&gt;<i> involved, the community which is discussing here and elsewhere. But
+</I>&gt;<i> the majority of users, even in a free non-commercial environment, is
+</I>&gt;<i> not out for an involvement, they want to use the software.
+</I>
+If the previous conclusion was not elitist and arrogant enough, this one
+should do the trick : Just using free software is likely to not be
+sustainable enough in the long term.
+
+Some people just want to use, that's fine. I also do.
+
+But I also know that I can because some others people gave their time to
+make this happen. I know that not everybody want to give time to make
+free software happen, because others things are more important for them
+( family, other important causes, job, etc ), and that's fine too.
+
+But to me, there is difference between not caring by lack of time, and
+not caring by ignorance.
+
+--
+Michael Scherer
+
+</PRE>
+
+
+
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