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<?php
define('HLANG', true);
require '../../langs.php';
$dictionary = read_translation_file($locale, 'support');
?><!DOCTYPE html>
<html dir="ltr" lang="<?php echo $locale; ?>">
<head>
<meta charset="utf-8">
<title><?php _g('Support for Mageia distribution')?></title>
<meta name="description" content="<?php _g('List of support resources for Mageia distribution.')?>">
<meta name="keywords" content="<?php _g('mageia, linux, support, help, hardware, qa, test')?>">
<meta name="author" content="Mageia">
<link rel="stylesheet" type="text/css" href="/g/style/all.css">
<?php include '../../analytics.php'; ?>
</head>
<body class="support">
<?php echo $hsnav; ?>
<header id="mgnavt">
<h1><?php _g('Support')?></h1>
<ul>
<li><a href="#comm"><?php _g('Community Support')?></a></li>
<li><a href="#pro"><?php _g('Professional Support')?></a></li>
<li><a href="../doc/"><?php _g('Documentation')?></a></li>
<li><a href="//advisories.mageia.org/"><?php _g('Updates')?></a></li>
<li><a href="#lifecycle"><?php _g('Lifecycle')?></a></li>
<li><a href="#hw"><?php _g('Hardware Requirements')?></a></li>
<li><a href="//bugs.mageia.org/"><?php _g('Bugs Reports')?></a></li>
</ul>
</header>
<div id="doc" class="yui-t7">
<div id="bd" role="main">
<div class="yui-g">
<div class="para donate" style="padding-top: 2em;">
<?php
_g('Documentation', null, 'h2 id="docu"');
_g('You can look up existing %sdocumentation here%s. You may too look into our %sWiki%s.',
array('<a href="../doc/">', '</a>',
'<a href="https://wiki.mageia.org/">', '</a>'), 'p');
echo '<hr>';
_g('Updates', null, 'h2 id="updates"');
_g('Updates are available for %s and %s (security and bug fixes) and published on an ongoing basis.', array('<a href="//advisories.mageia.org/3.html">Mageia 3</a>', '<a href="//advisories.mageia.org/4.html">Mageia 4</a>'), 'p');
_g('You can install these from the Mageia Control Center.', null, 'p');
_g('You may subscribe to our %s announce list to be notified of these.', array('<a href="https://ml.mageia.org/l/info/updates-announce">updates-announce</a>'), 'p');
echo '<hr>';
_g('Lifecycle', null, 'h3');
_g('Mageia releases are supported at least for 18 months.', null, 'p');
echo '<ul class="hl">';
_g('Mageia 4 will be supported until August 1st, 2015.', null, 'li');
_g('Mageia 3 will be supported until November 19th, 2014.', null, 'li');
_g('Mageia 2 was supported until November 22nd, 2013.', null, 'li');
_g('Mageia 1 was supported until December 1st, 2012.', null, 'li');
echo '</ul>';
echo '<hr>';
_g('Community Support', null, 'h2 id="comm"');
_g('If you need help, information or directions about the Mageia distribution you installed or about the project, you can try to reach us through:', null, 'p');
echo '<ul class="hl">';
_g('<a href="https://forums.mageia.org/en/">Community support forums</a> in English – see <a href="https://forums.mageia.org/en/viewforum.php?f=20">other Mageia community forums</a> for support in your language;', null, 'li');
_g('IRC channels where you can discuss live with other Mageia users and contributors: <a href="irc://irc.freenode.net/#mageia" hreflang="en">#mageia</a> or other localized <a href="https://wiki.mageia.org/en/IRC#channels_in_other_languages">channels</a>;', null, 'li');
_g('our <a href="https://wiki.mageia.org/en/">Wiki</a> (still rough at the time, we are working on it!);', null, 'li');
_g('our <a href="https://wiki.mageia.org/en/Mailing_lists" hreflang="en">mailing-lists</a>;', null, 'li');
_g('local events: follow our <a href="https://blog.mageia.org/en/">blog</a> and <a href="https://www.mageia.org/en/calendar/">calendar</a>.', null, 'li');
echo '</ul>';
echo '<hr>';
_g('Professional Support', null, 'h2 id="pro"');
_g('Mageia.Org does not provide or endorse commercial/professional support or other services around the distribution. But there are organizations providing such services and more.', null, 'p');
_g('Please check the <a href="%s">commercial vendors</a> list', array('https://wiki.mageia.org/en/Commercial_vendors'), 'p');
echo '<hr>';
_g('Hardware Requirements', null, 'h2 id="hw"');
_g('Mageia software runs on most x86 computer systems available as of today, April 2011.', null, 'p');
_g('You can follow this hardware requirements list:', null, 'p');
echo '<ul class="hl">';
_g('Processor: any AMD, Intel or VIA processor;', null, 'li');
_g('Memory (RAM): 512MB minimum, 2GB recommended;', null, 'li');
_g('Storage (HDD): 1GB for a minimal installation, 6GB for a full setup;', null, 'li');
_g('Optical drive: CD or DVD depending on the ISO you use (network, USB key installation available);', null, 'li');
_g('Graphic card: any ATI, Intel, Matrox, nVidia, SiS or VIA graphic card;', null, 'li');
_g('Sound card: any AC97, HDA or Sound Blaster sound card.', null, 'li');
echo '</ul>';
_g('For some kinds of hardware (Wi-Fi chipsets, 3D graphic cards) to work properly, specific firmware or software may be needed, this is available in a specific online repository called "nonfree" (<a href="https://wiki.mageia.org/en/Install_media_in_Mageia_2_for_beginner#Types_of_Mageia_media">learn more</a>).', null, 'p');
_g('We may set up a hardware compatibility list/directory as well as a hardware certification process; but that\'s still at the planning stage. Feel free to join/contact our <a href="%s">Web</a> and <a href="%s">QA</a> teams if you would like to help in this regard.', array('https://wiki.mageia.org/en/Web_team', 'https://wiki.mageia.org/en/QA_Team'), 'p class="dlinfo"');
echo '<hr>';
_g('Bugs Reports', null, 'h2 id="bugs"');
_g('You may check and report bugs on <a href="%s">our Bugzilla (bugs.mageia.org)</a>.',
array('https://bugs.mageia.org/'), 'p');
echo '<hr>';
?>
</div>
</div>
</div>
</div>
</body>
</html>
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