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<H1>[Mageia-webteam] Forums structure : support catregory</H1>
<B>Maât</B>
<A HREF="mailto:mageia-webteam%40mageia.org?Subject=Re%3A%20%5BMageia-webteam%5D%20Forums%20structure%20%3A%20support%20catregory&In-Reply-To=%3C4D899A75.1000107%40vilarem.net%3E"
TITLE="[Mageia-webteam] Forums structure : support catregory">maat-ml at vilarem.net
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<I>Wed Mar 23 08:00:05 CET 2011</I>
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<PRE>Le 23/03/2011 03:11, planas a écrit :
><i>
</I>><i> I like the sub-forms you suggested.
</I>><i>
</I>><i> I think you could have
</I>><i>
</I>><i> Basic Hardware Support
</I>><i> Networking
</I>><i> Video
</I>><i> Sound
</I>><i> Printers and printing
</I>><i>
</I>><i> Advanced Hardware Support (for more troublesome problems)
</I>><i>
</I>><i> General Software Support
</I>><i> Basic how to use supplied software
</I>><i> Basic how to install and maintain
</I>><i> How configure firewall/av
</I>><i> Any other basic tasks a user might find important
</I>><i>
</I>Hi,
Thanks for your answer... i'd rather avoid to split hardware and software aspect as for example people having to deal with xsane will have, on the same "file", to solve a hardware problem with the scanner, then a software problem to master xsane.
More generally this separation hard/soft will mean nothin' to really inexperienced guys...
(So the risk is to have people posting in the wrong forums and moderators upset with the number of topics to move)
=> we need to be careful to this... the goal is to make users posting in the right place without needing to think about it :)
(hence limiting the complexity of structure is really something we should try to do)
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