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Dear Maât,<br>
thank you very much for responding, I am getting desperate to get on
with this.<br>
<br>
Yes I certainly set up the account correctly using <a
moz-do-not-send="true" class="moz-txt-link-freetext"
href="https://identity.mageia.org/">https://identity.mageia.org/</a><br>
And reset the password using - <a class="moz-txt-link-freetext"
href="https://identity.mageia.org/forgot_password">https://identity.mageia.org/forgot_password</a><br>
<br>
My user ID is - Desmondra<br>
email is - <a class="moz-txt-link-abbreviated" href="mailto:desmond.armstrong@gmail.com">desmond.armstrong@gmail.com</a><br>
<br>
I have gone round the loop many times but always get the message
that the password is incorrect.<br>
<br>
I do look forward to being able to login.<br>
<br>
Kind Regards,<br>
Desmond.<br>
<br>
<br>
On 05/09/12 21:14, Maât wrote:
<blockquote cite="mid:5047B2B2.4070609@mageia.biz" type="cite">
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<div class="moz-cite-prefix">Hi<br>
<br>
The true question is : how did you reset the password ?<br>
<br>
You're supposed to create your account through <a
moz-do-not-send="true" class="moz-txt-link-freetext"
href="https://identity.mageia.org/">https://identity.mageia.org/</a><br>
<br>
A,d reset it through : <a moz-do-not-send="true"
class="moz-txt-link-freetext"
href="https://identity.mageia.org/forgot_password">https://identity.mageia.org/forgot_password</a><br>
<br>
If you used this to create your account and reset then yes you
have a problem with our system<br>
<br>
=> give us your login + email (no password required) and
we'll have a look at your mageia account<br>
<br>
=> repy to me with a copy to <a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:mageia-sysadm@mageia.org">mageia-sysadm@mageia.org</a><br>
<br>
Sorry for the trouble you're facing<br>
<br>
Maat<br>
<br>
<br>
<br>
Le 05/09/2012 09:30, Desmond Armstrong a écrit :<br>
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<blockquote cite="mid:5046FF83.4050202@gmail.com" type="cite">
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Dear Mageia,<br>
I am getting increasingly upset about this.<br>
<br>
It is simply not possible to login. Always it is refused with
the message <br>
<br>
<font size="-1">You have specified an incorrect password. Please
check your password and try again. If you continue to have
problems please contact the Board Administrator.</font> <br>
<br>
Yes I have reset the password a number of times but to no avail.<br>
<br>
So once again I am contacting you to try to resolve this
problem.<br>
<br>
I do work hard on both Mandriva and on Mageia and am exceedingly
disappointed that you always refuse my login.<br>
<br>
I have a number of issues which we need to resolve and without
access to the forum it is just not possible.<br>
<br>
Please take the trouble to advise just why I cannot login.<br>
<br>
Kind Regards,<br>
Desmond.<br>
</blockquote>
<br>
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