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<H1>[Mageia-discuss] User support mailing list?</H1>
<B>Michael Scherer</B>
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TITLE="[Mageia-discuss] User support mailing list?">misc at zarb.org
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<I>Tue Jun 7 15:57:24 CEST 2011</I>
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<PRE>Le mardi 07 juin 2011 à 09:00 -0400, Marc Paré a écrit :
><i> Le 2011-06-07 08:07, andre999 a écrit :
</I>><i> > Renaud (Ron) Olgiati a écrit :
</I>><i> >>
</I>><i> >> On Tuesday 07 Jun 2011 06:09 my mailbox was graced by a message from
</I>><i> >> Michael
</I>><i> >> Scherer who wrote:
</I>><i> >>> My main argument against a separate user ml is this would create 2
</I>><i> >>> separate support community,
</I>><i> >>
</I>><i> >> I am not advocating a separate mailing list, but that the forum be also
</I>><i> >> distributed as a mailing list, or the mailing list accessible as a
</I>><i> >> forum, both
</I>><i> >> having the same content.
</I>><i> >>
</I>><i> >> One support community, with two modes of access and distribution.
</I>><i> >>
</I>><i> >> Cheers,
</I>><i> >>
</I>><i> >> Ron.
</I>><i> >
</I>><i> > For your information ...
</I>><i> > Earlier in the thread (2011-06-06 11:57 utc), Maat mentioned that the
</I>><i> > forums have RSS enabled to permit following discussions by email. Even
</I>><i> > following selected parts of the forums.
</I>><i> >
</I>><i>
</I>><i> You are not splitting up the support community if you bridge the forums
</I>><i> and "user" mailist. In fact, you are enhancing it.
</I>
Then I propose that first the system is working, and then we see how it
work. The code for forum is on <A HREF="git://git.mageia.org/git/forums.git,">git://git.mageia.org/git/forums.git,</A>
anybody can clone and send patches.
The same goes for the code for the setup of our server is on svn :
<A HREF="svn://svn.mageia.org/svn/adm/puppet/">svn://svn.mageia.org/svn/adm/puppet/</A>
Heck, we even answer to questions regarding puppet if someone ask them.
Until that I receive a patch, I think I will focus on the current TODO
list
><i> At this early point of development we need user feedback from the user
</I>><i> community regarding our distro. What, I wonder, is the rationale for
</I>><i> limiting the chance of collecting more data from our user base?
</I>
Are you volunteer to collect and summarize feedback from the existing
tools ?
If the answer is "no", then we will not do anything with more feedback,
except doing false hope to people.
If the answer is "yes", show us the work.
--
Michael Scherer
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