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<H1>[Mageia-dev] Proposal for bugzilla</H1>
<B>Maarten Vanraes</B>
<A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20Proposal%20for%20bugzilla&In-Reply-To=%3C201012222045.14027.maarten.vanraes%40gmail.com%3E"
TITLE="[Mageia-dev] Proposal for bugzilla">maarten.vanraes at gmail.com
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<I>Wed Dec 22 20:45:13 CET 2010</I>
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<PRE>Op woensdag 22 december 2010 20:38:06 schreef Ahmad Samir:
><i> On 22 December 2010 21:30, Renaud MICHEL <<A HREF="https://www.mageia.org/mailman/listinfo/mageia-dev">r.h.michel+mageia at gmail.com</A>>
</I>wrote:
><i> > On mercredi 22 décembre 2010 at 18:46, Ahmad Samir wrote :
</I>><i> >> > Sorry for not beeing clear.
</I>><i> >> > What I propose is not for the case 'a bug originates from more than
</I>><i> >> > one package';
</I>><i> >> > but for the case 'a bug manifests itself in than one package'.
</I>><i> >>
</I>><i> >> A bug that manifests in more than one package must originate from
</I>><i> >> 'some package', that 'some package' is the only one that should be in
</I>><i> >> the 'RPM Package' field; i.e that's the package that's going to need
</I>><i> >> fixing.
</I>><i> >
</I>><i> > I agree, but that doesn't mean the user is able to identify the
</I>><i> > problematic package, even if he has good knowledge of the way packages
</I>><i> > work.
</I>><i> >
</I>><i> > Let's say for example that there is a problem with libxy, it is compiled
</I>><i> > with a bad combination of optimizations that make some of its functions
</I>><i> > behave randomly.
</I>><i> > appA appB and appC use libxy, but appC only use simple functions that are
</I>><i> > not affected by the optimization problem, so only appA and appB behave
</I>><i> > badly.
</I>><i> > Even if the user know about packages dependencies, as appC work fine he
</I>><i> > may not come to the conclusion that libxy is causing the problem.
</I>><i> > But he may still consider the problems with appA and appB to be related
</I>><i> > because they started at the same time (the latest update that included
</I>><i> > libxy).
</I>><i> > So if he can fill a single bug report for both appA and appB, that is a
</I>><i> > good hint to the developer that he should investigate in the
</I>><i> > dependencies those apps have in common.
</I>><i> >
</I>><i> > So if you accept only one package per bug report, it may be harder to
</I>><i> > find the actual cause, as those two apps may be maintained by different
</I>><i> > people, each investigating the problem for his own app.
</I>><i> >
</I>><i> > --
</I>><i> > Renaud Michel
</I>><i>
</I>><i> Sure, but there's strace and gdb crash backtraces, that's what devs
</I>><i> use to find where a crash/bug happens, whether it's in their
</I>><i> package/code or somewhere else.
</I>><i>
</I>><i> To be more clear it's "one bug per report", that bug originates from a
</I>><i> package, that's what gets to be put in the 'RPM Package' field; it's
</I>><i> not unheard of that the 'RPM Package' field is changed through out the
</I>><i> life cycle of a bug report.
</I>
yes, but suppose there's a firefox issue and it appears to be a problem with a
system library, after it gets changed, people will never find this problem
again; since they look for firefox...
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