[Mageia-discuss] User support mailing list?

Mon Jun 6 19:15:12 CEST 2011

Thomas Backlund a écrit :
+>
+> Wolfgang Bornath skrev 6.6.2011 13:45:
+>> 2011/6/6 Hugo Berus<hugo.berus at gmail.com>:
+>>> On 6 June 2011 11:35, Wolfgang Bornath<molch.b at googlemail.com> wrote:
+>>>> We have but one list which is aimed at the general
+>>>> public: this list here. It's purpose is general discussion about
+>>>> Mageia. There's no word about support in the description.
+>>>> All other lists are open to the public for the sake of transparency,
+>>>> but each of them has a special target group (i18n, marcomm, artwork,
+>>>> sysadmin, packagers, council, etc.).
+>>>
+>>> So, that leaves us with a couple of simple options:
+>>> 1) add the words "user support" to the description of this list.
+>>> 2) create a "mageia-user" ml aimed at user support.
+>>> 3) leave it as it is and tell people who come to this list with user
+>>> support questions to go to the forum.
+>>>
+>>> The third option is really not what I am looking forward to see on
+>>> this list.
+>>
+>> Agreed. I think this will come automatically with time. There may be
+>> the occasional question but in the long run I do not expect this list
+>> overwhelmed with user support questions. That's why I vote for "not
+>> necessary" in the question about an extra support list.
+>>
+>> In short: we should do nothing. :)
+>>
+>
+> or 1.
+>
+> And if people ask for help here, give it.
+>
+> and then _if_ the traffic grows enough to support creation of a separate
+> list, then go for 2.
+>
+> --
+> Thomas
+
++100
+
+-- 
+André
+