[Mageia-discuss] User support mailing list?

Sat Jun 4 17:09:44 CEST 2011

Στις Σάββατο 04 Ιούνιος 2011 13:11:28 Wolfgang Bornath γράψατε:
+> 1. First I want to get rid of these all-time arguments against forums:
+> "A posting in the forum gets off my radar screen when I am not
+> constantly monitoring the forum, while a mail in the mailing list
+> stays there." and "I will see all mail topics in the list but I do not
+> have the time to search all sections of the forum for unanswered/new
+> posts."
+> 
+> Both are caused by wrong handling of a forum. In the forum you can
+> always view "Active topics" - you don't have to go through the whole
+> forum to search for new posts, they are marked as new. You do not lose
+> sight of such posts because they will only vanish to the 2nd page of
+> the list of "Active topics". So where is the difference to a mailing
+> list in this context?
+> 
+> 2. Michael showed some figures. These are normal. You will get much
+> less user support questions in this list than in the forum. This list
+> here lives not from user support requests but from discussions about
+> Mageia in general. It also lives from all the experienced people here,
+> including the packagers, developpers, founders, etc.  Now what would a
+> nes support mailing list have except the user support requests and a
+> handful of people who care about giving support? All the other people
+> who are here now, will not automatically be available in a new support
+> list.
+> And those who are inot user communication and support mostly are
+> already in the forum.
+> 
+> 3. History: What happened to teh MandrakeLinux mailing lists after the
+> international forum was opened to everybody? The lists died away.
+> 
+> So, in the end I am not against such a support list but I do not see
+> the necessity.
+> 
+> 
+
+
+
+Also there is the solution to follow all or part of a forum with rss. 
+
+I prefers rss as:
+it does nt stress as the email, 
+i can follow everything, 
+i can click on the title to see the text if the title interesting me. In forum i have to click on a subject but it takes a lot of time to see the topic in a new page
+
+
+
+-- 
+Dimitrios Glentadakis
+