[Mageia-dev] How will be the realese cycle?

Sat Oct 16 17:31:04 CEST 2010

Le 2010-10-16 02:56, Luca Berra a écrit :
+> On Fri, Oct 15, 2010 at 10:00:14PM -0500, Fernando Parra wrote:
+>> The basic/novice user doesn't read anything,
+> remove basic/novice from the sentence and i will agree ;)
+>
+>> doesn't request anything to some like a bugzilla,
+> but give him a forum and he probably will
+>
+
+This statement I totally agree with! If a user is told to submit in 
+bugzilla, I find that they will not do it. Reporting to bugzilla for a 
+user, is one more level of serious commitment on their part and most 
+will not want to commit themselves to it.
+
+However, if they can report to a forum, this is different. Users view 
+forums as community involvement with community feedback. They may be ask 
+to test out the problem and report back on the result (just like in 
+bugzilla) but they know that other community members will be there to 
+lend a hand and support.
+
+If we are going to be really interested in quashing bugs with a lot of 
+community involvement, IMHO, I think that we should offer
+
+-- bugzilla for the enthused and commited users. These people are 
+interested on reporting bugs the right way and will replicated and help 
+in debugging.
+
+-- but for ordinary users, we could offer them a "Report a bug" forum 
+where they can report a bug; the community could then replicated the 
+bug; have a "Bug-ambassador" or "bug-reporter" or .... who could then 
+submit it officially on bugzilla. Tracking of that particular bug could 
+then be the responsibility of the "Bug-ambassador"; once the bug is 
+quashed, the "Bug-ambassador" could report back to the "Report a bug" 
+forum of the bug fix and thank the community for their help. This would 
+help validate the user who reported the bug and make him/her feel like a 
+part of the contributing team.
+
+IMHO, this would work a lot better for the majority of users who do not 
+want to commit to any more than reporting the bug; the devs would get a 
+more constant stream of bug submissions by "Bug-ambassadors" who are 
+able to triage submitted bugs on the forum.
+
+Doing it this way would still make bugzilla the only place where devs 
+would go to pick up bug information and the "Bug-ambassadors" would be 
+the people who triage the bugs at the forum level.
+
+Marc
+
+