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diff --git a/zarb-ml/mageia-discuss/attachments/20101004/0d754c49/attachment.html b/zarb-ml/mageia-discuss/attachments/20101004/0d754c49/attachment.html new file mode 100644 index 000000000..b9218bbab --- /dev/null +++ b/zarb-ml/mageia-discuss/attachments/20101004/0d754c49/attachment.html @@ -0,0 +1,21 @@ +<br><br><div class="gmail_quote">On Thu, Oct 21, 2010 at 16:35, Patricia Fraser <span dir="ltr"><<a href="mailto:trish@thefrasers.org">trish@thefrasers.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"> +<br><div class="h5"><br> +</div>And if users are rude and nasty to devs or packagers, then there won't<br> +be a distro. So, we need to find ways to help both sets of people be<br> +good to each other - understanding, polite and make sure that users get<br> +to know which forums/MLs/IRC channels are the right ones to use, and<br> +how to do proper bug reports, and devs/packagers know to show users<br> +where to go for help/how to report bugs etc.<br></blockquote><div><br>Yes, it is best not taken as an all/nothing issue.<br>I think we need to find or invent a diversified structure, whith clear directions and rules, partly automatically enforced, partly by moderation.<br> +(And progressively automatise frequent problems dectected by moderators.)<br><br>The aim is to :<br><br>1. prevent users from seeing no way to report problems, and those who think they have reported a problem from feeling nobody listens<br> +<br>2. prevent devs/packagers from beeing flooded<br><br>There will probably be some trial and error involved, but if we succeed I think there will be a great payoff.<br><br>I also think there will be a need, at least initially, for more moderators, and at different levels.<br> +</div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"> +<br> +Maybe we have a page where there's netiquette, the various places for<br> +help, and the URL's in the footer of emails? and then we can politely<br> +point to it, and invite people to continue the conversation in the<br> +right place?<br> +<br></blockquote><div>yes<br> <br></div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"> +Cheers,<br> +<br> +- --<br> +Patricia Fraser<br></blockquote></div>-- <br><br>Frederic<br> |