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+ <H1>[Mageia-discuss] User support mailing list?</H1>
+ <B>Dimitrios Glentadakis</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C201106041709.45279.dglent%40gmail.com%3E"
+ TITLE="[Mageia-discuss] User support mailing list?">dglent at gmail.com
+ </A><BR>
+ <I>Sat Jun 4 17:09:44 CEST 2011</I>
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+<PRE>&#931;&#964;&#953;&#962; &#931;&#940;&#946;&#946;&#945;&#964;&#959; 04 &#921;&#959;&#973;&#957;&#953;&#959;&#962; 2011 13:11:28 Wolfgang Bornath &#947;&#961;&#940;&#968;&#945;&#964;&#949;:
+&gt;<i> 1. First I want to get rid of these all-time arguments against forums:
+</I>&gt;<i> &quot;A posting in the forum gets off my radar screen when I am not
+</I>&gt;<i> constantly monitoring the forum, while a mail in the mailing list
+</I>&gt;<i> stays there.&quot; and &quot;I will see all mail topics in the list but I do not
+</I>&gt;<i> have the time to search all sections of the forum for unanswered/new
+</I>&gt;<i> posts.&quot;
+</I>&gt;<i>
+</I>&gt;<i> Both are caused by wrong handling of a forum. In the forum you can
+</I>&gt;<i> always view &quot;Active topics&quot; - you don't have to go through the whole
+</I>&gt;<i> forum to search for new posts, they are marked as new. You do not lose
+</I>&gt;<i> sight of such posts because they will only vanish to the 2nd page of
+</I>&gt;<i> the list of &quot;Active topics&quot;. So where is the difference to a mailing
+</I>&gt;<i> list in this context?
+</I>&gt;<i>
+</I>&gt;<i> 2. Michael showed some figures. These are normal. You will get much
+</I>&gt;<i> less user support questions in this list than in the forum. This list
+</I>&gt;<i> here lives not from user support requests but from discussions about
+</I>&gt;<i> Mageia in general. It also lives from all the experienced people here,
+</I>&gt;<i> including the packagers, developpers, founders, etc. Now what would a
+</I>&gt;<i> nes support mailing list have except the user support requests and a
+</I>&gt;<i> handful of people who care about giving support? All the other people
+</I>&gt;<i> who are here now, will not automatically be available in a new support
+</I>&gt;<i> list.
+</I>&gt;<i> And those who are inot user communication and support mostly are
+</I>&gt;<i> already in the forum.
+</I>&gt;<i>
+</I>&gt;<i> 3. History: What happened to teh MandrakeLinux mailing lists after the
+</I>&gt;<i> international forum was opened to everybody? The lists died away.
+</I>&gt;<i>
+</I>&gt;<i> So, in the end I am not against such a support list but I do not see
+</I>&gt;<i> the necessity.
+</I>&gt;<i>
+</I>&gt;<i>
+</I>
+
+
+Also there is the solution to follow all or part of a forum with rss.
+
+I prefers rss as:
+it does nt stress as the email,
+i can follow everything,
+i can click on the title to see the text if the title interesting me. In forum i have to click on a subject but it takes a lot of time to see the topic in a new page
+
+
+
+--
+Dimitrios Glentadakis
+</PRE>
+
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