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+ <H1>[Mageia-discuss] User support mailing list?</H1>
+ <B>Wolfgang Bornath</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3CBANLkTi%3DYTi%3DsDgdUm94mZhTPjWDjNt2v3A%40mail.gmail.com%3E"
+ TITLE="[Mageia-discuss] User support mailing list?">molch.b at googlemail.com
+ </A><BR>
+ <I>Sat Jun 4 13:11:28 CEST 2011</I>
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+<PRE>1. First I want to get rid of these all-time arguments against forums:
+&quot;A posting in the forum gets off my radar screen when I am not
+constantly monitoring the forum, while a mail in the mailing list
+stays there.&quot; and &quot;I will see all mail topics in the list but I do not
+have the time to search all sections of the forum for unanswered/new
+posts.&quot;
+
+Both are caused by wrong handling of a forum. In the forum you can
+always view &quot;Active topics&quot; - you don't have to go through the whole
+forum to search for new posts, they are marked as new. You do not lose
+sight of such posts because they will only vanish to the 2nd page of
+the list of &quot;Active topics&quot;. So where is the difference to a mailing
+list in this context?
+
+2. Michael showed some figures. These are normal. You will get much
+less user support questions in this list than in the forum. This list
+here lives not from user support requests but from discussions about
+Mageia in general. It also lives from all the experienced people here,
+including the packagers, developpers, founders, etc. Now what would a
+nes support mailing list have except the user support requests and a
+handful of people who care about giving support? All the other people
+who are here now, will not automatically be available in a new support
+list.
+And those who are inot user communication and support mostly are
+already in the forum.
+
+3. History: What happened to teh MandrakeLinux mailing lists after the
+international forum was opened to everybody? The lists died away.
+
+So, in the end I am not against such a support list but I do not see
+the necessity.
+
+--
+wobo
+</PRE>
+
+
+
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