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+ <H1>[Mageia-discuss] User support mailing list?</H1>
+ <B>doug</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C4DEA0DE3.6030200%40o2.co.uk%3E"
+ TITLE="[Mageia-discuss] User support mailing list?">dougrb at o2.co.uk
+ </A><BR>
+ <I>Sat Jun 4 12:50:11 CEST 2011</I>
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+<PRE>On 03/06/11 18:51, Remco Rijnders wrote:
+&gt;<i> On Fri, Jun 03, 2011 at 12:52:16PM -0400, Gary Montalbine
+</I>&gt;<i> wrote:
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> I support a mailing list for users. I had a problem that
+</I>&gt;&gt;<i> would not let me use my security camera. Yesterday I
+</I>&gt;&gt;<i> posted the request for assistance in the forum. No answer.
+</I>&gt;&gt;<i> Today I asked for help on the mailing list and within 30
+</I>&gt;&gt;<i> minutes I had the answer and now have a working camera. I
+</I>&gt;&gt;<i> am strictly a user and find mailing lists very informative.
+</I>&gt;<i>
+</I>&gt;<i> Hi Gary,
+</I>&gt;<i>
+</I>&gt;<i> Thanks for your feedback :-)
+</I>&gt;<i>
+</I>&gt;<i> I think (for me personally) one of the main differences
+</I>&gt;<i> between the forum and a mailing list is the way messages are
+</I>&gt;<i> delivered. On the mailinglist, even when I don't have the
+</I>&gt;<i> time for a couple of days to read the list, the mails will
+</I>&gt;<i> stay there waiting for me to read them. On a forum the posts
+</I>&gt;<i> will also be there, but any problem which I might know the
+</I>&gt;<i> answer to but which received no posts in a couple of days
+</I>&gt;<i> would disappear from my view. Yes, the post itself would
+</I>&gt;<i> still be there, but how many forum readers click through
+</I>&gt;<i> after page 3 or 4 of posts?
+</I>&gt;<i>
+</I>&gt;<i> Sincerely,
+</I>&gt;<i>
+</I>&gt;<i> Remco
+</I>
+Heartily agree, especially as a user posting a problem to a
+forum.
+
+Doug
+
+</PRE>
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