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diff --git a/zarb-ml/mageia-discuss/20110604/004494.html b/zarb-ml/mageia-discuss/20110604/004494.html new file mode 100644 index 000000000..2f42f950f --- /dev/null +++ b/zarb-ml/mageia-discuss/20110604/004494.html @@ -0,0 +1,130 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-discuss] User support mailing list? + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C9V.%26X4%40r78.nl%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="004493.html"> + <LINK REL="Next" HREF="004497.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-discuss] User support mailing list?</H1> + <B>Remco Rijnders</B> + <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C9V.%26X4%40r78.nl%3E" + TITLE="[Mageia-discuss] User support mailing list?">remco at webconquest.com + </A><BR> + <I>Sat Jun 4 03:35:42 CEST 2011</I> + <P><UL> + <LI>Previous message: <A HREF="004493.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI>Next message: <A HREF="004497.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#4494">[ date ]</a> + <a href="thread.html#4494">[ thread ]</a> + <a href="subject.html#4494">[ subject ]</a> + <a href="author.html#4494">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>On Fri, Jun 03, 2011 at 08:07:16PM -0400, andre999 wrote: +><i>Remco Rijnders a écrit : +</I>>><i>On Fri, Jun 03, 2011 at 08:32:10PM +0300, Ahmad Samir wrote: +</I>>>><i>On 3 June 2011 17:30, Remco Rijnders <<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">remco at webconquest.com</A>> wrote: +</I>>>>><i>Dear all, +</I>>>>><i> +</I>>>>><i>In the past few days since the release (and also before, but less +</I>>>>><i>frequently) I notice a number of requests for help and assistance for a +</I>>>>><i>variety of issues being posted on this list. To me this seems to be not +</I>>>>><i>really on topic for this list which, to my understanding, is more +</I>>>>><i>aimed at +</I>>>>><i>discussing the direction of Mageia for future releases and the role +</I>>>>><i>Mageia +</I>>>>><i>should play in the larger free software community. +</I>>>>><i> +</I>>>><i> +</I>>>><i>"Mageia-discuss is about Mageia general discussions: future plans, +</I>>>><i>community, association, ... Feel free to ask any questions here." +</I>>>><i>c.f. <A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">https://www.mageia.org/mailman/listinfo/mageia-discuss</A> +</I>>>><i> +</I>>>><i>I am not sure, if the "any questions" part includes support, but I +</I>>>><i>think so. History tells us that the higher the number of mailing lists +</I>>>><i>the higher the number of unused-and-left-to-cobwebs mailing lists +</I>>>><i>become... +</I>>><i> +</I>>><i>Would that not obsolete half our mailing lists though if "any questions" +</I>>><i>are on topic on this list? I interpretate it as "any questions on the +</I>>><i>aforementioned topics", though I agree that "..." leaves a lot of room +</I>>><i>open to interpretation. +</I>><i> +</I>><i>I agree with Ahmad's interpretation. +</I>><i>As well, I think you will get a better response on this discuss list +</I>><i>than with a dedicated user-help list. +</I>><i> +</I>><i>My reasoning : +</I>><i>Many of those who would help you are interested in following the +</I>><i>discussions. If they see someone needing assistance, and they can +</I>><i>help, they will. But they are not necessarily interested in spending +</I>><i>much time helping others. As well, likely they would not be able to +</I>><i>help with most problems. Those more strongly interested in helping +</I>><i>others are probably already helping on the forums, where it is easier +</I>><i>to focus on particular problems needing solution. +</I> +I don't understand it (call me thick), but now people are saying that the +reason why a user gets an answer faster on the mailing list than on the +forum is because a question asked where it is possibly off-topic has a +better chance of being answered than in a place where it is on-topic? + +Also, while I understand there is a big difference of scale, I'd like to +invite you to look at the debian-users mailing list for a while or have a +look at its archives and see which posts go unanswered there as compared +to the calls for help on our forum. If you feel this is not a fair +comparison, compare it to debian or ubuntu user forums. + +Personal preferences aside, I do not see why the opposition to my +proposal. Is it really such an outrageous request? I'm honestly surprised +by some of the reactions I got on here and on IRC yesterday too, what to +me, seems like a no brainer. + +Thanks and regards, + +Remco +-------------- next part -------------- +A non-text attachment was scrubbed... +Name: not available +Type: application/pgp-signature +Size: 836 bytes +Desc: Digital signature +URL: </pipermail/mageia-discuss/attachments/20110604/af50cced/attachment.asc> +</PRE> + + + + + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="004493.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI>Next message: <A HREF="004497.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#4494">[ date ]</a> + <a href="thread.html#4494">[ thread ]</a> + <a href="subject.html#4494">[ subject ]</a> + <a href="author.html#4494">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss +mailing list</a><br> +</body></html> |