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diff --git a/zarb-ml/mageia-discuss/20101005/002212.html b/zarb-ml/mageia-discuss/20101005/002212.html new file mode 100644 index 000000000..be78ac9a4 --- /dev/null +++ b/zarb-ml/mageia-discuss/20101005/002212.html @@ -0,0 +1,157 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3C4CAB3511.90908%40vilarem.net%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="002184.html"> + <LINK REL="Next" HREF="002216.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway</H1> + <B>Maât</B> + <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3C4CAB3511.90908%40vilarem.net%3E" + TITLE="[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway">maat-ml at vilarem.net + </A><BR> + <I>Tue Oct 5 16:24:17 CEST 2010</I> + <P><UL> + <LI>Previous message: <A HREF="002184.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI>Next message: <A HREF="002216.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#2212">[ date ]</a> + <a href="thread.html#2212">[ thread ]</a> + <a href="subject.html#2212">[ subject ]</a> + <a href="author.html#2212">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>Le 05/10/2010 02:39, Frederic Janssens a écrit : +><i> +</I>><i> If I have understood correctly you will be the one to set up this +</I>><i> communication structure. +</I>><i> +</I>I'm involved in forum part... that's just a tiny part of the whole +communication structure :) + +><i> So, in the hope that the discussion can become somewhat more +</I>><i> constructive that way, could you describe that structure as you see it +</I>><i> now ? +</I>><i> +</I>><i> developers, triage, moderators, facilitators, helpers, .... users +</I>><i> bugzilla, ML's, Forums : open , read only, restricted membership, +</I>><i> moderated ... +</I>><i> +</I>Developers will organize themselves i guess... as already said i think +that nobody should try to force them to do things. + +Triage team (as it used to be in Mandriva universe) belongs to +bugtracker domain though i consider it would be very cool to have a +(hopefully big) number of them in forum support team. + +-- Support team as i imagine it is compound of rather experienced users +(and hopefully also skilled experts) willing to guide less experienced +users and new comers. Ideally this team should be rather large to give +users a feeling of being quickly and well taken care of. +The members of this team will offer the better way for Mageia to welcome +users and give a positive support experience. This task can be very time +consuming so the more skilled they will be and the more their number +will be, the more easy to endure will be the task and the more happy +will be Mageia end users. + +This team work and the quality of packagers work (iow the distro) imho +will be the best assets of Mageia to conquer the world :o) (i'm +borrowing Goom's "clown nose") + +Qualities required (let's dream ^^) : + + * Good knowledge of installation and drak*wizards + general + knowledge of linux and software you can run. + * At least basic knowledge of howto deal with errors (where to find + logs and error messages, basic decoding of these messages) + * Indulgence and understanding for basic newbies errors and frequent + misunderstandings + * A holy halo would be appréciated (and angel wings also) ^^ + * And the reflex to call developers and packagers for help when the + problems appear to be really complex... + + +-- Moderators will be the warrants of netiquette, respect between users, +fair play and Mageia spirit. They can also be part of Support team if +they have the knowledge and the time to carry both tasks well. We will +rely on them to limit trolls and to ensure people don't fight each other +or infringe forum rules. They'll need to be very present even if not +clearly active on topics. This burden is very time consuming and can +also need a good self control. + +Qualities required : + + * Easy communication (think of Freenode's catalysts description) + * Phlegm + * Self control in case the previous qualities prove to be not enough + * Wisdom if ultimately needed ^^ + +-- Administrators will be the warrants of the forum activity under the +control of Mageia board. They will do low level tasks, code features +patch bugs, create groups, organize and maintain forum structure, do +maintenance and update operations, give rights to groups, be forbidden +to sleep when things go wrong. They will manage moderator teams and help +them if necessary. Having strong cooperation and real trust between +Moderators and Administrators is very important. + +There will be probably other groups like "Board members", "Packagers", +"Translators", "Doc writers", "Cauldron testers". Dunno yet if those +groups will have special rights or features enabled. At the beginning +nope but as (hopefully) cool changes are hacked and mods added things +will probably evolve :) + +And i guess howtos and guides will be helpful at least for Support Team +and Moderators... + +Cheers, +Maât + +><i> HowTo's, guidelines, ... +</I>><i> Who does what where ? +</I>><i> +</I>><i> Even if incomplete, and with options and unknowns, I think it could help. +</I>><i> -- +</I>><i> +</I>><i> Frederic +</I> +</PRE> + + + + + + + + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="002184.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI>Next message: <A HREF="002216.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#2212">[ date ]</a> + <a href="thread.html#2212">[ thread ]</a> + <a href="subject.html#2212">[ subject ]</a> + <a href="author.html#2212">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss +mailing list</a><br> +</body></html> |