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+ <H1>[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway</H1>
+ <B>Patricia Fraser</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3C20101021174855.0000255d%40unknown%3E"
+ TITLE="[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway">trish at thefrasers.org
+ </A><BR>
+ <I>Mon Oct 4 17:48:55 CEST 2010</I>
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+<PRE>-----BEGIN PGP SIGNED MESSAGE-----
+Hash: SHA1
+
+On Mon, 4 Oct 2010 17:32:11 +0200
+Frederic Janssens &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">fjanss at gmail.com</A>&gt; wrote:
+
+&gt;<i> On Thu, Oct 21, 2010 at 16:35, Patricia Fraser &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">trish at thefrasers.org</A>&gt;
+</I>&gt;<i> wrote:
+</I>&gt;<i>
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; And if users are rude and nasty to devs or packagers, then there
+</I>&gt;<i> &gt; won't be a distro. So, we need to find ways to help both sets of
+</I>&gt;<i> &gt; people be good to each other - understanding, polite and make sure
+</I>&gt;<i> &gt; that users get to know which forums/MLs/IRC channels are the right
+</I>&gt;<i> &gt; ones to use, and how to do proper bug reports, and devs/packagers
+</I>&gt;<i> &gt; know to show users where to go for help/how to report bugs etc.
+</I>&gt;<i> &gt;
+</I>&gt;<i>
+</I>&gt;<i> Yes, it is best not taken as an all/nothing issue.
+</I>&gt;<i> I think we need to find or invent a diversified structure, whith clear
+</I>&gt;<i> directions and rules, partly automatically enforced, partly by
+</I>&gt;<i> moderation. (And progressively automatise frequent problems dectected
+</I>&gt;<i> by moderators.)
+</I>&gt;<i>
+</I>&gt;<i> The aim is to :
+</I>&gt;<i>
+</I>&gt;<i> 1. prevent users from seeing no way to report problems, and those who
+</I>&gt;<i> think they have reported a problem from feeling nobody listens
+</I>&gt;<i>
+</I>&gt;<i> 2. prevent devs/packagers from beeing flooded
+</I>&gt;<i>
+</I>&gt;<i> There will probably be some trial and error involved, but if we
+</I>&gt;<i> succeed I think there will be a great payoff.
+</I>&gt;<i>
+</I>&gt;<i> I also think there will be a need, at least initially, for more
+</I>&gt;<i> moderators, and at different levels.
+</I>
+/me puts hand up
+
+Also, &quot;moderators&quot; - people who drop out of the sky on the heads of
+those who misbehave.
+
+What about if we dream up a whole new group: facilitators? bridges?
+just plain helpers?
+
+Moderating could then be our last resort?
+
+Cheers,
+
+- --
+Patricia Fraser
+On the move
+Gnu/Linux 1997-2008 #283226 counter.li.org
+Dark Side - approach with caution
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