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+ <H1>[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway</H1>
+ <B>Frederic Janssens</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3CAANLkTinfiSLLt78jZO-NhFaUNZbB3shYTLnkhMJLUSS1%40mail.gmail.com%3E"
+ TITLE="[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway">fjanss at gmail.com
+ </A><BR>
+ <I>Mon Oct 4 17:32:11 CEST 2010</I>
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+<PRE>On Thu, Oct 21, 2010 at 16:35, Patricia Fraser &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">trish at thefrasers.org</A>&gt; wrote:
+
+&gt;<i>
+</I>&gt;<i>
+</I>&gt;<i> And if users are rude and nasty to devs or packagers, then there won't
+</I>&gt;<i> be a distro. So, we need to find ways to help both sets of people be
+</I>&gt;<i> good to each other - understanding, polite and make sure that users get
+</I>&gt;<i> to know which forums/MLs/IRC channels are the right ones to use, and
+</I>&gt;<i> how to do proper bug reports, and devs/packagers know to show users
+</I>&gt;<i> where to go for help/how to report bugs etc.
+</I>&gt;<i>
+</I>
+Yes, it is best not taken as an all/nothing issue.
+I think we need to find or invent a diversified structure, whith clear
+directions and rules, partly automatically enforced, partly by moderation.
+(And progressively automatise frequent problems dectected by moderators.)
+
+The aim is to :
+
+1. prevent users from seeing no way to report problems, and those who think
+they have reported a problem from feeling nobody listens
+
+2. prevent devs/packagers from beeing flooded
+
+There will probably be some trial and error involved, but if we succeed I
+think there will be a great payoff.
+
+I also think there will be a need, at least initially, for more moderators,
+and at different levels.
+
+&gt;<i>
+</I>&gt;<i> Maybe we have a page where there's netiquette, the various places for
+</I>&gt;<i> help, and the URL's in the footer of emails? and then we can politely
+</I>&gt;<i> point to it, and invite people to continue the conversation in the
+</I>&gt;<i> right place?
+</I>&gt;<i>
+</I>&gt;<i> yes
+</I>
+
+&gt;<i> Cheers,
+</I>&gt;<i>
+</I>&gt;<i> - --
+</I>&gt;<i> Patricia Fraser
+</I>&gt;<i>
+</I>--
+
+Frederic
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