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+ <H1>[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway</H1>
+ <B>Ma&#226;t</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3C4CA9DF15.6010506%40vilarem.net%3E"
+ TITLE="[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway">maat-ml at vilarem.net
+ </A><BR>
+ <I>Mon Oct 4 16:05:09 CEST 2010</I>
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+<PRE>Le 04/10/2010 10:22, Tux99 a &#233;crit :
+&gt;<i> Quote: maat-ml wrote on Mon, 04 October 2010 09:42
+</I>&gt;<i>
+</I>&gt;&gt;<i> You can not force people to communicate without their assent :)
+</I>&gt;&gt;<i>
+</I>&gt;<i> Maat this is unrational fear, that probably originates from the Mandriva
+</I>&gt;<i> past. You cannot run a pure community distro like a distro run by a
+</I>&gt;<i> commercial company, where paid developers (with the help of volunteer
+</I>&gt;<i> devs) do their job and then throw it out there for the 'wild hordes' to
+</I>&gt;<i> consume.
+</I>&gt;<i>
+</I>Nope. This is just common sense.
+
+Mageia is thought to remain user friendly and potentially desktop oriented
+even if there is a raising demand of Mageia for servers.
+
+So we WILL have newbies and we need to take care that they are properly
+welcomed.
+
+Debian would have to face the very same problem if they decided to
+target new linux users
+and non technical users. We are not a new Debian... even if we there are
+many domains in which
+we have things to learn from them :)
+
+Developers can live without users because they are their own users :)
+The contrary is not true...
+
+&gt;<i> A commercial distro attracts the kind of users who just want to be served a
+</I>&gt;<i> good product and if they are not happy about it they come complain.
+</I>&gt;<i> I perfectly understand why devs want to hide from those kinds of users.
+</I>&gt;<i>
+</I>&gt;<i>
+</I>We will have still newbies and people that see themselves as customers
+even if what they get is free (as in freedom AND and in free beer)
+
+The basic uneducated end-user often feels he's got the right to require
+something that &quot;just work&quot;... and often tries to enforce hes view to people
+with rude words... that understandable...
+
+...and that quite normal that a developper/packager feels that difficult
+to endure :)
+
+&gt;<i> But a pure community distro attracts a different kind of user, users of
+</I>&gt;<i> community distros know they are not owed anything, that they are &quot;in debt&quot;
+</I>&gt;<i> with the devs and therefore the users behave differently. You can see that
+</I>&gt;<i> if you look at other pure community FOSS projects.
+</I>&gt;<i>
+</I>&gt;<i>
+</I>Perhaps that will be true in the veeeery long run. for the coming year
+and the next
+and the next... that's completely false imho :)
+&gt;<i> If the official forums has clear rules and well organised subforums as I'm
+</I>&gt;<i> sure it will be, then users won't invade the ML (or the ML gw forums)
+</I>&gt;<i> simply because the rules will say that the dev ML is for developer talk
+</I>&gt;<i> only, while support questions need to go into the support subforums.
+</I>&gt;<i>
+</I>&gt;<i>
+</I>Moderators and Support team will have to face many other problems.
+
+The beginning of a forum makes those people quite busy with forum
+user &quot;basic&quot; education (post a new topic for a new subject for example).
+
+These basic rules take time before people abide by them...
+
+More complex rules are a far bigger challenge...
+
+&gt;<i> Of course there will always be the odd user that misbehaves, but there will
+</I>&gt;<i> also be mods who will educate and worst case restrict users that don't
+</I>&gt;<i> behave.
+</I>&gt;<i> The main point though is, when the users is aware that all the devs are
+</I>&gt;<i> volunteers, then there is a lot more respect for them.
+</I>&gt;<i>
+</I>&gt;<i> XBMC is for example a FOSS project that has the developer subforums on the
+</I>&gt;<i> main user forum and from my experience this is respected by the users.
+</I>&gt;<i> see here: <A HREF="http://forum.xbmc.org/">http://forum.xbmc.org/</A>
+</I>&gt;<i>
+</I>&gt;<i>
+</I>I also comes from a projet which had been using fudforum as a full
+symmetric gateway for several lists (users, devs).
+
+People answering existing topics for a new subject force moderators to
+split them
+
+Hence the thread is broken on the mailing list (and no way to change
+back thread id on a mailing list)
+
+=&gt; devs and advanced users angry
+
+And if moderators don't split the thread people on forums are lost (and
+people on the list are angry also)
+
+People answering on the lists using an existing thread for a new subject
+make devs angry also
+
+And on forums moderators need to split the topics...
+
+But at each new answer on the old thread the posts goes to the old topic...
+so moderators need to split-then-merge for each new message !
+
+On a tiny forum with few activity mailing lists that can be bearable...
+when it comes to bigger forum and active lists the number of cases that
+moderators will have to deal with manually will make this unlivable.
+
+You can trust me underestimating the problems with this
+mutli-communities-communication problem would bring more harm than good.
+
+But as i said to Frederic there is here a real need that we need to
+answer to properly :)
+
+All the best,
+Ma&#226;t
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+</PRE>
+
+
+
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