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diff --git a/zarb-ml/mageia-discuss/20101004/002120.html b/zarb-ml/mageia-discuss/20101004/002120.html new file mode 100644 index 000000000..5c12d7252 --- /dev/null +++ b/zarb-ml/mageia-discuss/20101004/002120.html @@ -0,0 +1,137 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3C4CA9B80F.7030007%40vilarem.net%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="002105.html"> + <LINK REL="Next" HREF="002124.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway</H1> + <B>Maât</B> + <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mailing%20List%20to%20Web%20Forum%20Bidirectional%20Gateway&In-Reply-To=%3C4CA9B80F.7030007%40vilarem.net%3E" + TITLE="[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway">maat-ml at vilarem.net + </A><BR> + <I>Mon Oct 4 13:18:39 CEST 2010</I> + <P><UL> + <LI>Previous message: <A HREF="002105.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI>Next message: <A HREF="002124.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#2120">[ date ]</a> + <a href="thread.html#2120">[ thread ]</a> + <a href="subject.html#2120">[ subject ]</a> + <a href="author.html#2120">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>Le 04/10/2010 10:24, Frédéric CUIF a écrit : +><i> Le lundi 4 octobre 2010 09:42:02, Maât a écrit : +</I>><i> +</I>>><i> You can not force people to communicate without their assent :) +</I>>><i> +</I>><i> Yes, I know that my sentence sounds irrealistic or like a fairy tale... +</I>><i> But I think we should discuss about what could change in our behaviours. Why couldn' we think about adapting the way of treating information ? That's juste what i'm saying, and you might have noticed that I'm not working in computers ;) +</I>><i> Please, take into account that's only y point of view, and that my bad english makes me write my sentences not exactly as I would like to explain them :) +</I>><i> +</I>Sorry Fred i did not make my point clear :-( + +Your goal is something that i target too. Communication between end +users and devs IS definetely something we want to exist. + +But we need to take into the debate what the various people want or +reject to make something viable on the long run. + +The base of my point is this : + +1) Developers and packagers dont want to : +-- be harrassed +-- or to support stupid questions (think RTFM, STFW...) +-- or see useless topics (like "yey all see my new shiny pink desktop +theme \o/") + +1.1) But they are always ready to : +-- hear clever suggestions about missing cool feature or possible +improvement +-- and (of course) hear about real bugs + +2) Basic users want to: +-- have their problems adressed... wether by (upstream or not) devs or +packagers or support teams they don't care :) +-- provide feedback with the sureness that it will be taken into account + +2.2) they dont want to: +-- be blackballed by grunting dev / packager +-- have their requests or feedback trashed + +So the inescapable conclusion is that we cannot avoid to think a kind of +"permeable membrane" between the two communities that will : + +-- protect devs and packagers from useless topics or inconsequential +chatter from end users +-- allow subjects which deserve special attention to pass through +(whether bugs or cool suggestions) and keep people linked on this +particular subject + +So the bridge must not be systematic (or at least not systematically +symmetric) and managed by human beings able to make the difference +between subjects that will be worth the dev/packagers invested time... + +We could give moderators and forum support team the ability to click on +a particular subject to create this special link. the simplest way is +something like an alert sent to devs/packageds lists to catch their +eye... the more complex way could be to allow devs/packagers to reply +using the mailing list so that their answers appear on the forum. + +This would make (imho) devs more comfortable with user interaction and +forums and in the same time make end user happy to have complex problems +taken care of by brilliant people. + +And i'm pretty sure that forcing all to pass from a forum to a list +would make devs escape from the linked list. + +The other way (systematic forward of lists to forums would bring volume +and performances issues on the long run with the consequence of a poor +user experience on the forums) + +Hope i made it clearer this time :) + +Maât + + + + + +</PRE> + + + + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="002105.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI>Next message: <A HREF="002124.html">[Mageia-discuss] Mailing List to Web Forum Bidirectional Gateway +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#2120">[ date ]</a> + <a href="thread.html#2120">[ thread ]</a> + <a href="subject.html#2120">[ subject ]</a> + <a href="author.html#2120">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss +mailing list</a><br> +</body></html> |