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+ <H1>[Mageia-discuss] Think about bugzilla monitoring?</H1>
+ <B>Ahmad Samir</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Think%20about%20bugzilla%20monitoring%3F&In-Reply-To=%3CAANLkTi%3DhQWhaTo-V8xo47q4F73EQQchnDEbr%2BUCAR6OJ%40mail.gmail.com%3E"
+ TITLE="[Mageia-discuss] Think about bugzilla monitoring?">ahmadsamir3891 at gmail.com
+ </A><BR>
+ <I>Sun Sep 26 11:41:30 CEST 2010</I>
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+<PRE>On 26 September 2010 11:04, Juergen Harms &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">Juergen.Harms at unige.ch</A>&gt; wrote:
+&gt;<i> Ahmad - I agree that improving bug responsiveness can also be done from
+</I>&gt;<i> within the triage team, and that this team severely suffered from
+</I>&gt;<i> understaffing - even without additional tasks on their slate.
+</I>&gt;<i>
+</I>&gt;<i> To get a better idea about the quantitative requirements (and an idea on the
+</I>&gt;<i> X and Y of Michael Scherrer): how many active members are there at present
+</I>&gt;<i> in the Mandriva triage team?
+</I>
+Let's say in the past 1-2month, the number of the active triage team
+members is one, with 3-4 others poping in every now and then. Of
+course, it depends on how much free time each member has.
+
+Also you can add to that number the active devs/packagers, who aren't
+triage team members, but who would triage bugs they hit. Also
+previously Frederic Crozat read every bug report, even if he didn't
+post/comment on all of them.
+
+So you could say the collective number of people actively triaging
+bugs is 3-5...
+
+&gt;<i> Given the present size of the Mandriva user
+</I>&gt;<i> community (and similar activeness of team members), by what factor would you
+</I>&gt;<i> whish to increase the size of the team?
+</I>&gt;<i>
+</I>
+As much as possible of course, and best if they're specialized in
+different areas, Perl, Python, C++, Kernel... etc. Also if each one of
+them uses a different DE.
+
+&gt;<i> There is also a question of motivation: it is so much more motivating to
+</I>&gt;<i> work in a team where you can see the positive results of your work - if
+</I>&gt;<i> bugzilla triage and and bug handling gets a more positive image (maybe that
+</I>&gt;<i> is also an issue of internal PR), it will be easier to recruit volonteers -
+</I>&gt;<i> here lies the principal reason why I only considered to, but did not,
+</I>&gt;<i> respond to the &quot;join the triage team&quot; post in Mandriva. And motivation
+</I>&gt;<i> becomes even more important in the Mageia volonteer-only environment - very
+</I>&gt;<i> OK today, but tomorrow?
+</I>&gt;<i>
+</I>
+Triage team always has volunteers rather than paid employees. Adam
+Williamson, paid employee, was triaging bugs where Pacho Ramos and Udo
+Rader were contributors (just names of the top of my head). You see,
+for non-developers, like me, triaging bugs is a good/easier way to
+contribute, (for example I am not a kernel hacker, I can't help with
+kernel stuff in the distro).
+
+To conclude, it's not about how many people are triaging bugs as much
+as it's about how many people are fixing them. A bigger triage team
+without a higher number of devs/packagers fixing bugs isn't gonna
+change the situation that much....
+
+--
+Ahmad Samir
+</PRE>
+
+
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