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diff --git a/zarb-ml/mageia-discuss/20100924/000949.html b/zarb-ml/mageia-discuss/20100924/000949.html new file mode 100644 index 000000000..8adbe52eb --- /dev/null +++ b/zarb-ml/mageia-discuss/20100924/000949.html @@ -0,0 +1,142 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-discuss] commercial support + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20commercial%20support&In-Reply-To=%3CAANLkTin2dd7-uLDV%2B1sbdf1_jT4h%3D3Abr4DwUxeg36tv%40mail.gmail.com%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="000947.html"> + <LINK REL="Next" HREF="000950.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-discuss] commercial support</H1> + <B>Wolfgang Bornath</B> + <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20commercial%20support&In-Reply-To=%3CAANLkTin2dd7-uLDV%2B1sbdf1_jT4h%3D3Abr4DwUxeg36tv%40mail.gmail.com%3E" + TITLE="[Mageia-discuss] commercial support">molch.b at googlemail.com + </A><BR> + <I>Fri Sep 24 10:16:51 CEST 2010</I> + <P><UL> + <LI>Previous message: <A HREF="000947.html">[Mageia-discuss] commercial support +</A></li> + <LI>Next message: <A HREF="000950.html">[Mageia-discuss] commercial support +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#949">[ date ]</a> + <a href="thread.html#949">[ thread ]</a> + <a href="subject.html#949">[ subject ]</a> + <a href="author.html#949">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>2010/9/24 Maarten Vanraes <<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">maarten.vanraes at gmail.com</A>>: +><i> +</I>><i> A distro is used by alot of users, and sometimes also by companies. Companies +</I>><i> using a distro are in favor of having support on it. +</I>><i> +</I>><i> Instead of commercialising Mageia, i would propose that a page be provided by +</I>><i> people who are willing to provide support on Mageia to companies. (more or +</I>><i> less like debian) +</I>><i> +</I>><i> I am not saying a separately branded enterprise version is off the table, i'm +</I>><i> merely stating that at the start of this project, it may instill some +</I>><i> confidence in our project if companies could see that some kind of support will +</I>><i> be available. +</I>><i> +</I>><i> It could be as simple as a page with a simple list of contributers(non-novice) +</I>><i> stating that they (or a company they are in) are willing to provide commercial +</I>><i> support for Mageia, with a link to their site with contact info for it. +</I>You seem to forget what "commercial support" and catering to companies implies: + +1. Catering to companies is only possible based on contracts with such +companies. Only a legally set organisation (no mattter if that is one +person or a organisation of several people) can do that. So, if Mageia +offers commercial support the whole Mageia organisation is involved, +not only a group inside Mageia and the rest has nothing to do with +it.. + +2. Catering to companies or offering commercial support involves +liability, secured by liability insurance. No company signs a contract +for commercial support or consulting without including warranties and +liability. + +3. If such a support contract is signed Mageia has to fulfill that +contract, which is not possible if all people just work for Mageia on +a volunteer unpaid basis - you can't force volunteers to do something +at a set time - what if a company has a contract for 24hrs response +(that's what companies want) and there's nobody available who could +answer the questions because it's weekend or some holiday? You can't +force volunteers to be on alert 24/7 but you have to if you offer +commercial support. + +Yes, that's a lot of IFs but such things do happen. + +If there is a group of people who want to do commercial support then +set up another organisation outside Mageia, so Mageia is not involved +in such contracts. +</PRE> + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="000947.html">[Mageia-discuss] commercial support +</A></li> + <LI>Next message: <A HREF="000950.html">[Mageia-discuss] commercial support +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#949">[ date ]</a> + <a href="thread.html#949">[ thread ]</a> + <a href="subject.html#949">[ subject ]</a> + <a href="author.html#949">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss +mailing list</a><br> +</body></html> |