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+ <H1>[Mageia-dev] NEEDHELP Bugzilla keyword</H1>
+ <B>Guillaume Rousse</B>
+ <A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20NEEDHELP%20Bugzilla%20keyword&In-Reply-To=%3C4F608811.9060400%40gmail.com%3E"
+ TITLE="[Mageia-dev] NEEDHELP Bugzilla keyword">guillomovitch at gmail.com
+ </A><BR>
+ <I>Wed Mar 14 12:59:13 CET 2012</I>
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+<PRE>Le 14/03/2012 12:24, Colin Guthrie a &#233;crit :
+&gt;<i> 'Twas brillig, and Samuel Verschelde at 14/03/12 11:21 did gyre and gimble:
+</I>&gt;&gt;<i> Le mercredi 14 mars 2012 10:04:51, Olav Vitters a &#233;crit :
+</I>&gt;&gt;&gt;<i> I have several bugs assigned to me to which I have no idea at all on how
+</I>&gt;&gt;&gt;<i> to fix it or even investigate.
+</I>&gt;&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> Take e.g. <A HREF="https://bugs.mageia.org/show_bug.cgi?id=3642">https://bugs.mageia.org/show_bug.cgi?id=3642</A>
+</I>&gt;&gt;&gt;<i> &quot;The biggest problem: mouse position isn't stable. Once in a while it
+</I>&gt;&gt;&gt;<i> just slides out of the screen. To find it isn't simple.&quot;
+</I>&gt;&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> Could I get a NEEDHELP keyword for this? It is assigned to me, but I
+</I>&gt;&gt;&gt;<i> just don't know what to do. Hopefully with a keyword we could setup
+</I>&gt;&gt;&gt;<i> maybe a weekly email (&quot;whine&quot;) in which these bugs are highlighted.
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> I don't know, wouldn't it be more efficient to ask for help directly on the
+</I>&gt;&gt;<i> mailing list?
+</I>&gt;<i>
+</I>&gt;<i> I for one am pretty bad a looking for such keywords. I do however read
+</I>&gt;<i> the ML... so as Samuel suggests, this would be better for me, but if
+</I>&gt;<i> others can help out via BZ, then maybe it's still a good idea.
+</I>I'm not just multiplicating the different ways to ask for additional
+support will help focusing on this kind of issues.
+
+Anyway, the actual problem here seems not really to be a communication
+issue, but the fact than this bug report is unusable, without any way to
+reproduce the issue. I'd rather shift the discussion about how to get
+less, but more valuable reports, by educating end users.
+
+
+--
+BOFH excuse #414:
+
+tachyon emissions overloading the system
+</PRE>
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