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+ <H1>[Mageia-dev] Support policy</H1>
+ <B>Maarten Vanraes</B>
+ <A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20Support%20policy&In-Reply-To=%3C201012010033.32924.maarten.vanraes%40gmail.com%3E"
+ TITLE="[Mageia-dev] Support policy">maarten.vanraes at gmail.com
+ </A><BR>
+ <I>Wed Dec 1 00:33:32 CET 2010</I>
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+<PRE>Op dinsdag 30 november 2010 13:31:08 schreef Samuel Verschelde:
+&gt;<i> Hi,
+</I>&gt;<i>
+</I>&gt;<i> I would like to discuss the support policy for Mageia.
+</I>&gt;<i>
+</I>&gt;<i> It would be interesting to know (or decide) where Mageia is heading, given
+</I>&gt;<i> our limited resources : 1) focus on stability and security : few very well
+</I>&gt;<i> equally supported packages. Apparently, this is where we're going for now.
+</I>&gt;<i> May be wise as a start, but I hope this is not our final destination,
+</I>&gt;<i> because it means either very limited choice, or progressive diminution of
+</I>&gt;<i> quality of support if the number of packages increases faster than the
+</I>&gt;<i> dedicated resources. 2) focus on choice : many packages, but no support
+</I>&gt;<i> policy. This would be really bad, I think we're not heading there, from
+</I>&gt;<i> what I read. However, this is a danger if we start from option 1) and then
+</I>&gt;<i> open wide the gates for importing packages, without setting a support
+</I>&gt;<i> policy. 3) focus on both (this is my option). There would be 2 levels of
+</I>&gt;<i> support : - top guaranteed support : those are the (few at start) packages
+</I>&gt;<i> your can rely on almost blindly, they'll be updated in a timely manner,
+</I>&gt;<i> and updates don't break things. Those are the packages the QA Team puts
+</I>&gt;<i> its limited resources on (doesn't mean the QA Team provides the support
+</I>&gt;<i> themselves, this is maintainer work, but they check that good support is
+</I>&gt;<i> provided) : testing, helping the maintainers to watch for security
+</I>&gt;<i> problems... The maintainers are responsible for their package, but the QA
+</I>&gt;<i> Team double-checks updates for stable releases. - supported packages
+</I>&gt;<i> (every other package) : those are maintained packages, however the QA Team
+</I>&gt;<i> doesn't have to check them. It's up to the maintainer to check the package
+</I>&gt;<i> and updates quality. - unsupported packages are dropped.
+</I>&gt;<i>
+</I>&gt;<i> Are we heading for 1), 2), 3), or any other option ?
+</I>&gt;<i>
+</I>&gt;<i> Of course, with unlimited resources, options 1 and 3 would be equivalent,
+</I>&gt;<i> everything would have the &quot;top guaranteed support&quot; :)
+</I>&gt;<i>
+</I>&gt;<i> Best regards
+</I>&gt;<i>
+</I>&gt;<i> Samuel Verschelde
+</I>&gt;<i> Packager/QA Team/User
+</I>
+
+having read misc's lenghty and almost political proposal, i suggest a 4th
+option (even though i'm not part of QAteam either):
+
+4) dynamically distributed focus:
+- level 1: BuildSystem-required packages (all packages used for buildnodes)
+- level 2: everything that is minimally required to boot and do stuff
+- level 3: popular server packages
+- level 4: release focus (everything that's defaultly installed by a release)
+- level 4b: stage images
+- level 5: the rest
+
+depending on resources and certain timings; focus should be spread according
+to desires at that time.
+
+eg:
+- i imagine that level 1 could be discussed between sysadm and qateam during
+BS-updates
+- i imagine that level 2 would be the primary focus
+- i imagine that level 4 could be more important during release times
+- i imagine that level 5 would probably not be focussed by QA unless unlimited
+resources
+- i imagine that level 3 would probably be good if resources would be growing,
+and possibly level 4 if there's enough resources.
+
+
+- i agree that testing should be open to anyone
+- i agree that karma could not be a bad idea, but suggest that QAteam give
+more karma (perhaps even on the karmic state of that person)
+- i also would suggest that at the time of alpha release, we should do a
+contest on testing and bugfinding; so that we could gather enough testers; and
+possibly even extra packagers or qateam people.
+
+WDYT?
+</PRE>
+
+
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