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diff --git a/zarb-ml/mageia-dev/20101017/001244.html b/zarb-ml/mageia-dev/20101017/001244.html new file mode 100644 index 000000000..5357c7416 --- /dev/null +++ b/zarb-ml/mageia-dev/20101017/001244.html @@ -0,0 +1,105 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-dev] How will be the realese cycle? + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3CAANLkTinN6bW0LeRPucaPDX0bHyv44hdzZnV-uDD--A0q%40mail.gmail.com%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + + <LINK REL="Next" HREF="001246.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-dev] How will be the realese cycle?</H1> + <B>Romain d'Alverny</B> + <A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3CAANLkTinN6bW0LeRPucaPDX0bHyv44hdzZnV-uDD--A0q%40mail.gmail.com%3E" + TITLE="[Mageia-dev] How will be the realese cycle?">rdalverny at gmail.com + </A><BR> + <I>Sun Oct 17 00:35:37 CEST 2010</I> + <P><UL> + + <LI>Next message: <A HREF="001246.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#1244">[ date ]</a> + <a href="thread.html#1244">[ thread ]</a> + <a href="subject.html#1244">[ subject ]</a> + <a href="author.html#1244">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>On Sat, Oct 16, 2010 at 21:29, Marc Paré <<A HREF="https://www.mageia.org/mailman/listinfo/mageia-dev">marc at marcpare.com</A>> wrote: +><i> Le 2010-10-16 12:36, Ahmad Samir a écrit : +</I>><i> +</I>>><i> It's much better to help the user formulate a useful bug report, +</I>>><i> that's easier / more productive for all involved parties. +</I>><i> +</I>><i> There would be no middle man. Once the middle-man could replicate the bug +</I>><i> and verify the bug with other users, then the middle-man would submit to +</I>><i> bugzilla. That's it. From there on, the middle-man will take care of testing +</I>><i> requests from devs. +</I>><i> +</I>><i> As far as reporting back to the original user who reported the bug, as an +</I>><i> extra gesture of kindness, the middle-man would just post on the "Report a +</I>><i> bug" forum that the bug has been quashed or is still under review ... but +</I>><i> not to the user but to the "Report a bug" forum. +</I>><i> +</I>><i> The idea is to keep the flow of possible bug reports coming in an organised +</I>><i> way. The middle-man would have to be someone with a little more experience +</I>><i> than that of a new user and also someone who has an interest in working this +</I>><i> way. We will get more bug reports from users by keeping it simple and easy. +</I> +Yes, and for everyone. + +I tend to agree with Ahmad, as well as with you. + +You may as well imagine we improve the Bugzilla process with a +front-process, guiding the reporter about her bug report. + +That may be a forum with people active there, educating the user about +the bug and the reporting process; + +And/or that may be a better designed bug reporting process with a +better flow (providing and getting info to/from the user), querying a +knowledge-base, filtering known/resolved queries out of +yet-another-duplicate-bug-report and ultimately opening a bug in +Bugzilla with a specific interaction to the user (so she knows what +happens next).* + +That removes the middle-man issue and that filters out as well people +that are not concerned enough to report/follow-up on a bug (provided +the process is, indeed, better designed and better welcomes the end +user). + + +* moreover, I believe this type of improvement would benefit many, +many, if not all, projects using a bug report tool. + +Cheers, + +Romain +</PRE> + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + + <LI>Next message: <A HREF="001246.html">[Mageia-dev] How will be the realese cycle? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#1244">[ date ]</a> + <a href="thread.html#1244">[ thread ]</a> + <a href="subject.html#1244">[ subject ]</a> + <a href="author.html#1244">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-dev">More information about the Mageia-dev +mailing list</a><br> +</body></html> |