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+ <H1>[Mageia-dev] How will be the realese cycle?</H1>
+ <B>Romain d'Alverny</B>
+ <A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3CAANLkTinN6bW0LeRPucaPDX0bHyv44hdzZnV-uDD--A0q%40mail.gmail.com%3E"
+ TITLE="[Mageia-dev] How will be the realese cycle?">rdalverny at gmail.com
+ </A><BR>
+ <I>Sun Oct 17 00:35:37 CEST 2010</I>
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+<PRE>On Sat, Oct 16, 2010 at 21:29, Marc Par&#233; &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-dev">marc at marcpare.com</A>&gt; wrote:
+&gt;<i> Le 2010-10-16 12:36, Ahmad Samir a &#233;crit :
+</I>&gt;<i>
+</I>&gt;&gt;<i> It's much better to help the user formulate a useful bug report,
+</I>&gt;&gt;<i> that's easier / more productive for all involved parties.
+</I>&gt;<i>
+</I>&gt;<i> There would be no middle man. Once the middle-man could replicate the bug
+</I>&gt;<i> and verify the bug with other users, then the middle-man would submit to
+</I>&gt;<i> bugzilla. That's it. From there on, the middle-man will take care of testing
+</I>&gt;<i> requests from devs.
+</I>&gt;<i>
+</I>&gt;<i> As far as reporting back to the original user who reported the bug, as an
+</I>&gt;<i> extra gesture of kindness, the middle-man would just post on the &quot;Report a
+</I>&gt;<i> bug&quot; forum that the bug has been quashed or is still under review ... but
+</I>&gt;<i> not to the user but to the &quot;Report a bug&quot; forum.
+</I>&gt;<i>
+</I>&gt;<i> The idea is to keep the flow of possible bug reports coming in an organised
+</I>&gt;<i> way. The middle-man would have to be someone with a little more experience
+</I>&gt;<i> than that of a new user and also someone who has an interest in working this
+</I>&gt;<i> way. We will get more bug reports from users by keeping it simple and easy.
+</I>
+Yes, and for everyone.
+
+I tend to agree with Ahmad, as well as with you.
+
+You may as well imagine we improve the Bugzilla process with a
+front-process, guiding the reporter about her bug report.
+
+That may be a forum with people active there, educating the user about
+the bug and the reporting process;
+
+And/or that may be a better designed bug reporting process with a
+better flow (providing and getting info to/from the user), querying a
+knowledge-base, filtering known/resolved queries out of
+yet-another-duplicate-bug-report and ultimately opening a bug in
+Bugzilla with a specific interaction to the user (so she knows what
+happens next).*
+
+That removes the middle-man issue and that filters out as well people
+that are not concerned enough to report/follow-up on a bug (provided
+the process is, indeed, better designed and better welcomes the end
+user).
+
+
+* moreover, I believe this type of improvement would benefit many,
+many, if not all, projects using a bug report tool.
+
+Cheers,
+
+Romain
+</PRE>
+
+
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