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+ <H1>[Mageia-sysadm] [forums-discuss] Re: updating sysadmin privileges in forum config</H1>
+ <B>Michael Scherer</B>
+ <A HREF="mailto:mageia-sysadm%40mageia.org?Subject=Re%3A%20%5BMageia-sysadm%5D%20%5Bforums-discuss%5D%20Re%3A%20updating%20sysadmin%0A%20privileges%20in%20forum%20config&In-Reply-To=%3C1332794972.8434.218.camel%40liliana.cdg.redhat.com%3E"
+ TITLE="[Mageia-sysadm] [forums-discuss] Re: updating sysadmin privileges in forum config">misc at zarb.org
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+ <I>Mon Mar 26 22:49:32 CEST 2012</I>
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+<PRE>Le dimanche 25 mars 2012 &#224; 08:24 +0200, Wolfgang Bornath a &#233;crit :
+&gt;<i> 2012/3/24 Michael Scherer &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-sysadm">misc at zarb.org</A>&gt;:
+</I>&gt;<i> &gt; Le samedi 24 mars 2012 &#224; 12:48 +0100, Wolfgang Bornath a &#233;crit :
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt;&gt; But I doubt
+</I>&gt;<i> &gt;&gt; there would be benefits by having a package for the forum software.
+</I>&gt;<i> &gt;&gt; Quite to the contrary, a simple change of a character in one of the
+</I>&gt;<i> &gt;&gt; php files would cause the need of an update of the whole package,
+</I>&gt;<i> &gt;&gt; while as is you just need to exchange this one php file. If there
+</I>&gt;<i> &gt;&gt; would be a benefit I guess there would have been phpBB packages for
+</I>&gt;<i> &gt;&gt; years, phpBB being the most popular forum software, not only in the
+</I>&gt;<i> &gt;&gt; Linux world. Ok, a weak point, I admit.
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; The point is indeed weak.
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; For the start, having a package would ease the testing, since right now,
+</I>&gt;<i> &gt; people just have no clue on how to replicate our setup. There is the
+</I>&gt;<i> &gt; puppet manifests, but I take for granted that the intersection of those
+</I>&gt;<i> &gt; that know how to use them and those interested into testing phpbb is
+</I>&gt;<i> &gt; near 0.
+</I>&gt;<i>
+</I>&gt;<i> Right. Why? Because even those who have experience in phpBB forum
+</I>&gt;<i> maintenance and php are not familiar of the setup used at Mageia.
+</I>
+Writing script to ease the setup of the copy of the system have been on
+my todo list since a long time. I started to write documents on the
+wiki, I did some conference to have some buzz, I did refactor the whole
+repository to make it easier to read and to understand.
+
+The setup used at mageia is nothing special or magic, there is :
+- 1 postgresql database
+- 1 git checkout
+- 1 apache config file that basically block some directory for security
+reasons
+
+I have yet to see a request for more information, that I would have
+provided. But maybe people think we are too busy or too important to be
+disturbed, or that they would not be able to change anything ( despites
+me saying several time &quot;send patch&quot; ). There isn't much secret in the
+setup, this is published since the beginning.
+
+For example :
+<A HREF="http://svnweb.mageia.org/adm/puppet/modules/phpbb/templates/config.php?revision=1625&amp;view=markup">http://svnweb.mageia.org/adm/puppet/modules/phpbb/templates/config.php?revision=1625&amp;view=markup</A>
+that's config.php. Anyone knowing php ( or asp, or jsp ) would
+intuitively understand the format ( ie, database is a variable given
+somewhere else )
+
+The git checkout url is in another file, to get it :
+
+git clone <A HREF="git://git.mageia.org/forum/">git://git.mageia.org/forum/</A> foo
+
+and we just remove &quot;phpBB/install&quot; after checkout.
+
+I agree this is not obvious, but I think we have a fairly standard
+setup, and since no one ever ask a question, we can hardly see what is
+difficult to understand.
+
+&gt;<i> &gt; Second part of having a package is that it would benefit to others if in
+</I>&gt;<i> &gt; the distribution. It would also ease the management of version by the QA
+</I>&gt;<i> &gt; ( cause if stuff is really important, you want to have it checked before
+</I>&gt;<i> &gt; it goes live ).
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; Another idea is to detect when there is change in the php files, by
+</I>&gt;<i> &gt; using the rpm -V feature. That's quite handy when there is a problem
+</I>&gt;<i> &gt; ( again speaking of experience ).
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; And having a rpm in the distribution also mean that we can benefit from
+</I>&gt;<i> &gt; the whole framework on making sure this is up to date, making sure that
+</I>&gt;<i> &gt; basic quality is respected, etc. Something that is far from being the
+</I>&gt;<i> &gt; case with a random zip taken from the web, especially from php software.
+</I>&gt;<i> &gt; And I do not even talk of more complex security system like tomoyo or
+</I>&gt;<i> &gt; selinux.
+</I>&gt;<i>
+</I>&gt;<i> Well, the phpBB community is very large, involving people on all
+</I>&gt;<i> levels of knowledge related to web applications and system
+</I>&gt;<i> administration. Regarding the software being released from them as not
+</I>&gt;<i> up to date and far from basic quality seems to me a bit ...
+</I>&gt;<i> &quot;exaggerating&quot;.
+</I>
+When I mean &quot;being up to date&quot;, i mean using the same tool we use for
+others packages to know there is a update, etc.
+IE, having the package up to date. The same goes for &quot;quality&quot;. Web
+developpers tend to focus on the use case of &quot;I have a shared space and
+I cannot change nything to it&quot;, which is not our case. We can change
+apache config, we can put some stuff outside of the web root, etc.
+
+Software distribution is something that we already do, so solving the
+same problem in a different way a second time is IMHO not a good idea.
+
+&gt;<i> &gt;&gt; - How would you implement requested features which are not available
+</I>&gt;<i> &gt;&gt; in the forum software other than by &quot;MODs&quot; (which is the same as a
+</I>&gt;<i> &gt;&gt; patch?
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; Usually, with well designed software, that work with plugins. Of course,
+</I>&gt;<i> &gt; with some stuff, that goes by &quot;let's duplicate the source code and deal
+</I>&gt;<i> &gt; with merging source code update&quot;. There is ton of example of why this is
+</I>&gt;<i> &gt; wrong ( search &quot;technical debt&quot; on a search engine for lots of articles
+</I>&gt;<i> &gt; on the topic ), hence the need to use a software properly designed, and
+</I>&gt;<i> &gt; to stay in a well designed process.
+</I>&gt;<i>
+</I>&gt;<i> Ok, so your point is that phpBB is not the software you want to use.
+</I>&gt;<i> This is a point I understand and would accept, you explained the
+</I>&gt;<i> points very well. But I don't know if there is a software with same
+</I>&gt;<i> functionality which would qualify and if there is it would mean a lot
+</I>&gt;<i> of work to switch.
+</I>
+That's not phpbb per se than the idea of how we should modify it.
+
+Basically, in a world where we have near infinite ressources, we would
+be able to take phpbb, and do any customisation. The same could be done
+for all softwares.
+
+For exemple, that's what Google or Yahoo do ( more the first than the
+2nd ). Google do have a custom http server, likely a custom kernel,
+custom jvm, custom software and framework, even custom languages, custom
+hardware, custom routers. They also have around 24 000 people working
+for them, and a pile of money.
+
+But we are on the other side of the spectrum and we may not have the
+sustainable ressources for custom stuff ( and I should really make the
+word sustainable bold ). We did took this road for some of our component
+( identity, for exemple ) and we do not have the man power to make
+software evolve.
+
+In the long run, the best would be to have such ressources, of course.
+
+But that's a difficult problem to solve, and in the mean term, we should
+have a solution, and I think therefor sticking to stock software is the
+best compromise. I am aware that some mod would make stuff better ( for
+example, to have a decent url, helping for visibility, etc ) and i am
+sure that they are all enhancing the forum ( I mean, no one will do a
+mod to make it worst ), but they are not free in term of ressources to
+integrate.
+
+So that's a tradeoff. It is better, but then you have to do some work
+for each upgrade, etc.
+
+
+&gt;<i> &gt; And frankly, the whole idea of mod is a sign that phpbb is not suitable
+</I>&gt;<i> &gt; out of the box, as I said in the past. So while maybe the others are not
+</I>&gt;<i> &gt; either, that's still a signal that something is wrong.
+</I>&gt;<i>
+</I>&gt;<i> Ok, what can be done about that?
+</I>
+Now we decided to use phpbb, I guess we will stick to it. A migration
+would take too much time, and despites having a setup that can be
+improved ( to my eyes ), it seems to do the job.
+
+But I think that we should keep in mind to prefer a software that do
+what we want directly than one we can fix later ( or at least, depend
+how we can fix ). That sound simple once said, but unfortunately, that's
+hard to resist to the call of code for coders, so I will not blame
+anyone on that.
+
+&gt;<i> &gt; From my point of view, everybody can open a bug report or send patches.
+</I>&gt;<i> &gt; No one did, and you can say as much as you want &quot;this is not my fault&quot;,
+</I>&gt;<i> &gt; that will not change anything nor retroactively make bug reports appear.
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; I would add that if people have a pretension to become admin or
+</I>&gt;<i> &gt; anything, they should at least attempt to act as such. Ie, sending
+</I>&gt;<i> &gt; patchs, etc.
+</I>&gt;<i>
+</I>&gt;<i> I haven't met anybody in the international forum with a pretention to
+</I>&gt;<i> become admin in the way you see it.
+</I>
+I didn't read the forum, so maybe I misunderstood ( likely, in fact ),
+so sorry if I was too harsh.
+
+But the point is still valid, if people wish to help or think they can
+do a better job than us ( and I think we are not perfect, I do not deny
+), we can arrange something.
+
+&gt;<i> &gt; No, the discussion started because no one did the job. We are not
+</I>&gt;<i> &gt; Mandriva, there is not &quot;someone is in charge so I do nothing&quot; bullshit
+</I>&gt;<i> &gt; state of mind with the company and the rest of the world separation. The
+</I>&gt;<i> &gt; system is open enough that someone skilled enough and motivated enough
+</I>&gt;<i> &gt; can do most of the job, except the last step.
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; If people were really concerned on contributing instead of speaking how
+</I>&gt;<i> &gt; they would want to do something or how others didn't do what they
+</I>&gt;<i> &gt; wanted, they would have done something.
+</I>&gt;<i>
+</I>&gt;<i> Yes, all correct in general and it would surely have happened like
+</I>&gt;<i> this in the Mageia forum as well. But:
+</I>&gt;<i> If there is an admin in place (even somebody who claims that there are
+</I>&gt;<i> enough admins), if this admin keeps responding to questions in the
+</I>&gt;<i> forum about a missing update and other requests by explaining how it
+</I>&gt;<i> will be done and what is needed and that it will be done as soon as
+</I>&gt;<i> possible - why should anyone of the users should write a bug report?
+</I>
+Part of the problem is first what do people mean by &quot;admin&quot;.
+
+To me, this mean &quot;system admin&quot;, and even if I tried to use sysadmin for
+that meaning, I am sure that I have slipped more than once.
+And while it may not have been obvious, I only speak of the sysadmin
+side of the thing.
+
+To me, it seems obvious we need to have 1 and 1 single way to report
+issue. Bugzilla is not perfect, but if we use 1 single system instead of
+more, this permit to have 1 system to maintain, to not need to ask to
+user to decide where to report problem, and people will have 1 system to
+learn. ( and that's ITIL compliant, but that's a private joke with
+myself ).
+
+Now, I understand and should keep in mind that by admin, people also see
+forum admin, and I will likely not comment on this part. Not that I do
+not have a perfect(tm) solution for the problem :)
+
+So maybe the first step would be to document exactly what is the current
+state of affairs, who do what, who is in what group so we can at least
+make sure we use the same word, see the same things. I have part of this
+information in mind, but thanks to my training when I worked for CIA,
+people cannot read it.
+
+&gt;<i>From what I remember :
+</I>
+- there is mga-sysadmin group, 10 person, who ( for the forum ) :
+ - access the server, databases and can commit to puppet or modify
+directly the db, and grant access to git
+
+they also have lots of access, and the long term goal is to delegate as
+much as possible. As i say, my goal is to be able to replace myself by a
+script. So this is not practical to give access to this group without
+any check of skills or anything.
+
+- there is the mga-forum_developer group, of 3 person ( now 2 ), who :
+ - have write access to the code of phpbb hosted in our git ( see url
+before )
+ - should have enough access to upgrade the forum ( but do not know )
+
+the deployment is planned to be automatised, but that's not done ( my
+point was that sysadmin will do it by hand until sufficiently annoyed,
+and until the know how to automate it, until then we have to do the
+upgrade by hand to see what need to be coded, or wait for a patch for
+that ). I cannot speak for the others, but I do not plan to blindly code
+without doing a few test runs so without request to upgrade forum.
+
+on the side of forum management, well, I do not know. That's the part
+where someone step in and complete my mail.
+
+--
+Michael Scherer
+
+</PRE>
+
+
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