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path: root/en/support/index.php
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<?php
define('HLANG', true);
define('ALIGNMENT', 'Center');
require '../../langs.php';
$dictionary = read_translation_file($locale, array('support', 'common_footer'));
$rtl = is_locale_rtl($locale);

?><!DOCTYPE html>
<html <?php echo $rtl ? 'dir="rtl"' : 'dir="ltr"'?> lang="<?php echo $locale; ?>">
<head>
    <meta charset="utf-8">
    <title><?php _g('Support for Mageia distribution')?></title>
    <meta name="description" content="<?php _g('List of support resources for Mageia distribution.')?>">
    <meta name="keywords" content="<?php _g('mageia, linux, support, help, hardware, qa, test')?>">
    <meta name="author" content="Mageia">
    <?php include '../../analytics.php'; ?>
    <?php echo common_header(); ?>
</head>
<body class="support" <?php echo $rtl ? 'style="text-align: right;"' : ''?>>
    <?php echo $hsnav; ?>
    <header id="mgnavt">
        <h1><?php _g('Support')?></h1>
        <ul>
            <li><a href="#comm"><?php _g('Community Support')?></a></li>
            <li><a href="#pro"><?php _g('Professional Support')?></a></li>
            <li><a href="../doc/"><?php _g('Documentation')?></a></li>
            <li><a href="//advisories.mageia.org/"><?php _g('Updates')?></a></li>
            <li><a href="#lifecycle"><?php _g('Lifecycle')?></a></li>
            <li><a href="#hw"><?php _g('Hardware Requirements')?></a></li>
            <li><a href="//bugs.mageia.org/"><?php _g('Bugs Reports')?></a></li>
        </ul>
    </header>
    <div id="doc" class="yui-t7">
        <div id="bd" role="main">
            <div class="yui-g">
                <div class="para donate" >
                    <?php
                        _g('Documentation', null, 'h2 id="docu"');
                        _g('You can look up existing %sdocumentation here%s. You may too look into our %sWiki%s.',
                            array('<a href="../doc/">', '</a>',
                            '<a href="' . _r('https://wiki.mageia.org') . '">', '</a>'), 'p');
                        echo '<hr>';
                        _g('Updates', null, 'h2 id="updates"');
                        _g('Updates are available for %s and %s (security and bug fixes) and published on an ongoing basis.', array('<a href="//advisories.mageia.org/8.html">Mageia 8</a>', '<a href="//advisories.mageia.org/9.html">Mageia 9</a>'), 'p');
 //                        _g('Updates are available for %s (security and bug fixes) and published on an ongoing basis.', array('<a href="//advisories.mageia.org/8.html">Mageia 8</a>'), 'p');
                        _g('You can install these from the Mageia Control Center.', null, 'p');
                        _g('You may subscribe to our %s announce list to be notified of these.', array('<a href="https://ml.mageia.org/l/info/updates-announce">updates-announce</a>'), 'p');
                        echo '<hr>';

                        _g('Lifecycle', null, 'h3 id="lifecycle"');
                        echo '<p>';
                        _g('Mageia releases are supported at least for 18 months.', null, ' ');
                        _g('Or a minimum of 3 months after the next release, whichever is longer', null, ' ');
                        // _g('And at least three months after the new release is out.');
                        echo '</p>';
                        echo '<ul class="hl">';
						_g('Mageia 9 will be supported until March 31st, 2025', null, 'li');
						//_g('Mageia 8 was supported until November 30th, 2023', null, 'li');
						_g('Mageia 8 will be supported until November 30th, 2023', null, 'li');
                        //_g('Mageia 8 will be supported until August 31st, 2022, or for at least 3 months after Mageia 9 release.', null, 'li'); // _g('Mageia 8 was supported for at least 3 months after Mageia 9 release.', null, 'li');
                        _g('Mageia 7 was supported until June 30th, 2021.', null, 'li');
                        _g('Mageia 6 was supported until September 30th, 2019.', null, 'li');
                        echo '<li>';
                        _g('Mageia 5 was supported until December 31st, 2017.', null, ' ');
                        _g('More details and advice are available on our %swiki page%s and from %sour blog%s.',
                            array('<a href="' . _r('https://wiki.mageia.org/en/From_Mageia_5_to_6') . '">', '</a>',
                            '<a href="' . _r('https://blog.mageia.org/en/2017/11/07/mageia-5-eol-postponed/') . '">', '</a>'));

                        echo '</li>';
                        _g('Mageia 4 was supported until September 19th, 2015.', null, 'li');
                        _g('Mageia 3 was supported until November 26th, 2014.', null, 'li');
                        _g('Mageia 2 was supported until November 22nd, 2013.', null, 'li');
                        _g('Mageia 1 was supported until December 1st, 2012.', null, 'li');
                        echo '</ul>';
                        echo '<hr>';

                        _g('Community Support', null, 'h2 id="comm"');
                        _g('If you need help, information or directions about the Mageia distribution you installed or about the project, you can try to reach us through:', null, 'p');

                        echo '<ul class="hl">';
                        _g('<a href="https://forums.mageia.org/en/">Community support forums</a> in English &ndash; see <a href="https://forums.mageia.org/en/viewforum.php?f=20">other Mageia community forums</a> for support in your language;', null, 'li');
                        _g('IRC channels where you can discuss live with other Mageia users and contributors: <a href="ircs://irc.libera.chat:6697/#mageia" hreflang="en">#mageia</a> or other localized <a href="https://wiki.mageia.org/en/IRC#channels_in_other_languages">channels</a>;', null, 'li');
                        _g('our <a href="https://wiki.mageia.org/en/">Wiki</a> (still rough at the time, we are working on it!);', null, 'li');
                        _g('our <a href="https://wiki.mageia.org/en/Mailing_lists" hreflang="en">mailing-lists</a>;', null, 'li');
                        _g('local events: follow our <a href="https://blog.mageia.org/en/">blog</a> and <a href="https://www.mageia.org/en/calendar/">calendar</a>.', null, 'li');
                        echo '</ul>';
                        echo '<hr>';

                        _g('Professional Support', null, 'h2 id="pro"');
                        _g('Mageia.Org does not provide or endorse commercial/professional support or other services around the distribution. But there are organizations providing such services and more.', null, 'p');
                        _g('Please check the <a href="%s">commercial vendors</a> list', array(_r('https://wiki.mageia.org/en/Commercial_vendors')), 'p');
                        echo '<hr>';


                        _g('Hardware Requirements', null, 'h2 id="hw"');
                        _g('Each release of Mageia software runs on most i586 and x86_64 computer systems available at the release time.', null, 'p');
                        _g('You can follow this hardware requirements list:', null, 'p');
                        echo '<ul class="hl">';

                        _g('Processor: any AMD, Intel or VIA processor;', null, 'li');
                        echo '<li>' . _r('Memory (RAM): 512MB minimum, 2GB recommended;') . ' ';
                        _g('For headless systems that minimum can be usable.', null, ' ');
                        _g('For low memory intensive programs and light graphical Desktop Environments like Xfce the minimum is 1GB.', null, ' ');
                        echo _r('For more feature rich like Gnome and Plasma the minimum is 2GB.') . '</li>';
                        echo '<li>' . _r('Storage (HDD or SSD): 5GB for a minimal installation, 20GB for a casual setup;') . ' ';
                        _g('This includes a few GB for user files. If you need more than you should take that in account too.', null, ' ');
                        echo _r('Custom installations on less space are possible but this requires intermediate linux knowledge.') . '</li>';
                        echo '<li>' . _r('Bootable USB port or optical drive capable of using media with a storage capacity of at least 4GB used for installation.') . ' ';
                        _g('Smaller media capacity is used for network installation, but a reliable Internet connection is needed.', null, ' ');
                        _g('More information at %sdownloads page%s.', array('<a href="../downloads/">', '</a>')); echo '</li>';
                        _g('Graphic card: any AMD/ATI, Intel, Matrox, Nvidia, SiS or VIA graphic card;', null, 'li');
                        _g('Sound card: any AC97, HDA or Sound Blaster sound card.', null, 'li');
                        echo '</ul>';

                        _g('For some kinds of hardware (Wi-Fi chipsets, 3D graphic cards) to work properly, specific firmware or software may be needed, this is available in a specific online repository called "nonfree" (<a href="https://wiki.mageia.org/en/Install_media_in_Mageia_2_for_beginner#Types_of_Mageia_media">learn more</a>).', null, 'p');
                        _g('We may set up a hardware compatibility list/directory as well as a hardware certification process; but that\'s still at the planning stage. Feel free to join/contact our <a href="%s">Web</a> and <a href="%s">QA</a> teams if you would like to help in this regard.', array(_r('https://wiki.mageia.org/en/Web_team'), _r('https://wiki.mageia.org/en/QA_Team')), 'p class="dlinfo"');
                        echo '<hr>';

                        _g('Bugs Reports', null, 'h2 id="bugs"');
                        _g('You may check and report bugs on <a href="%s">our Bugzilla (bugs.mageia.org)</a>.',
                            array('https://bugs.mageia.org/'), 'p');
                        echo '<hr>';
                    ?>
                </div>
            </div>
        </div>
    </div>
<?php echo common_footer($locale); ?>
</body>
</html>