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diff --git a/en/support/report-a-bug/index.php b/en/support/report-a-bug/index.php deleted file mode 100644 index f8b64964e..000000000 --- a/en/support/report-a-bug/index.php +++ /dev/null @@ -1,113 +0,0 @@ -<!DOCTYPE html> -<html dir="ltr" lang="en"> -<head> - <meta charset="utf-8"> - <title>How to report a bug | Mageia</title> - <meta name="description" content="How to report a bug for Mageia."> - <meta name="keywords" content="mageia, linux, bug, report, procedure, support, help"> - <meta name="author" content="Mageia"> - <link rel="stylesheet" type="text/css" href="/g/style/all.css" > - <?php include '../../../analytics.php'; ?> -</head> -<body class="support report-a-bug"> - <?php include '../../../langs.php'; ?> - <h1 id="mgnavt"><a href="../">Support</a> » How to Report a Bug</h1> - <div id="doc" class="yui-t7"> - <div id="bd" role="main"> - <div class="yui-g"> - <div class="para donate" style="padding-top: 2em;"> - <div class="qsidesummary"> - <ol> - <li><a href="#update">Update your system</a></li> - <li><a href="#reproduce">Reproduce the bug</a></li> - <li><a href="#go">Go to bugs.mageia.org</a></li> - <li><a href="#search">Search for similar bugs</a></li> - <li><a href="#file">File a new bug</a></li> - <li><a href="#follow">Follow up</a></li> - <li><a href="#thx">Thank you!</a></li> - <li><a href="#more">More</a></li> - </ol> - </div> - - <h2 id="update">1. Update your system.</h2> - <p>Make sure your system is up-to-date, - and double-check if you still encounter the same bug.</p> - <p>If not, that means that an installed update may have fixed the bug - – you may stop here.</p> - - <hr /> - <h2 id="reproduce">2. Reproduce the bug.</h2> - <p>Make sure you can reproduce the bug, and how you do it.</p> - <p>If not, it will be difficult for developers to identify and fix this bug. - But if you still think this is important enough to be reported, continue.</p> - - <hr /> - <h2 id="go">3. Go to <a href="https://bugs.mageia.org/">bugs.mageia.org</a>.</h2> - <p>… and sign in with <a href="https://identity.mageia.org/">your Mageia account</a>. - If you do not have an account yet, - you can <a href="https://identity.mageia.org/register">register one</a>.</p> - - <hr /> - <h2 id="search">4. Search for a similar bug.</h2> - <p>This bug may have been reported already. So search for it using the search box.</p> - <p>If there is one such similar bug:</p> - <ul> - <li>has it been resolved already? does the proposed resolution work for you?</li> - <li>is it still pending resolution? then try to see if - you can add relevant information into the comments - section of the bug (bottom of the page).</li> - <li>do you want to be notified of updates relative to this bug? then add yourself in the Cc list.</li> - </ul> - <p>If you found no similar bug, or if the resolution doesn't work for you, you may continue.</p> - - <hr /> - <h2 id="file">5. File a new bug.</h2> - <p>Choose the Product, Component, Version, Hardware Platform that best match - the context of this bug. Put the name of the Source RPM of the package - (see below for more details).</p> - - <p>Write a clear summary explaining the bug, in a few words.</p> - - <p>Explain the bug in details, following the template provided to you in the report form.</p> - - - <p>Attach the documents that seem relevant and informative about this bug.</p> - - <p>Assign the bug to the packager maintainer (or let the triage team add it)</p> - - <p>Post your bug.</p> - - <hr /> - <h3>Document your bug!</h3> - <p>It is crucial that you gather information about your bug:</p> - <ul> - <li>what is the software involved? what is the package, source package of it?</li> - <li>who is the maintainer?</li> - <li>do you have a log file or a screenshot that may help demonstrate the problem?</li> - </ul> - <p><code class="term">$ rpm -qi package</code></p> - <p>will give you a lot of informations about a package already: source package name, maintainer, etc.</p> - - <hr /> - <h2 id="follow">6. Follow up.</h2> - <p>Your bug will be reviewed by the Triage team and/or the maintainer of the package, - or other contributors. - It will help a lot that you answer their questions so they can get a better picture - of the issue at hand and fix it more quickly.</p> - <p>Similarly, your bug may be silently fixed in a later release. - If so, consider closing your bug on your own.</p> - - <hr /> - <h2 id="thx">7. Thank you!</h2> - <p>Thanks to take the time to report to us about your experience - of Mageia. This will help make it a better operating system for everyone.</p> - - <hr /> - <h2 id="more">More.</h2> - <p>For a more detailed description of <a href="https://wiki.mageia.org/en/Bugzilla#How-to_report_a_bug">how to report a bug</a>.</p> - </div> - </div> - </div> - </div> -</body> -</html> |