aboutsummaryrefslogtreecommitdiffstats
path: root/docs/xml/introduction.xml
blob: 3968702c6b73ed7bd2b6c7e6eb546213cd4beb0c (plain)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
<chapter id="introduction">
  <title>Introduction</title>

  <section id="what-is-bugzilla">
    <title>What is Bugzilla?</title>

    <para>
    Bugzilla is a bug- or issue-tracking system. Bug-tracking
    systems allow individual or groups of developers effectively to keep track
    of outstanding problems with their products. 
    </para>
    
    <para><emphasis>Do we need more here?</emphasis></para>
    
  </section>

  <section id="why-tracking">
    <title>Why use a bug-tracking system?</title>
    
    <para>Those who do not use a bug-tracking system tend to rely on
    shared lists, email, spreadsheets and/or Post-It notes to monitor the 
    status of defects. This procedure
    is usually error-prone and tends to cause those bugs judged least 
    significant by developers to be dropped or ignored.</para>

    <para>Integrated defect-tracking systems make sure that nothing gets
    swept under the carpet; they provide a method of creating, storing,
    arranging and processing defect reports and enhancement requests.</para>
    
  </section>
    
  <section id="why-bugzilla">
    <title>Why use Bugzilla?</title>

    <para>Bugzilla is the leading open-source/free software bug tracking 
    system. It boasts many advanced features, including: 
    <itemizedlist>
      <listitem>
        <para>Powerful searching</para>
      </listitem>

      <listitem>
        <para>User-configurable email notifications of bug changes</para>
      </listitem>

      <listitem>
        <para>Full change history</para>
      </listitem>

      <listitem>
        <para>Inter-bug dependency tracking and graphing</para>
      </listitem>

      <listitem>
        <para>Excellent attachment management</para>
      </listitem>

      <listitem>
        <para>Integrated, product-based, granular security schema</para>
      </listitem>

      <listitem>
        <para>Fully security-audited, and runs under Perl's taint mode</para>
      </listitem>

      <listitem>
        <para>A robust, stable RDBMS back-end</para>
      </listitem>

      <listitem>
        <para>Completely customizable and/or localizable web user
        interface</para>
      </listitem>

      <listitem>
        <para>Additional XML, email and console interfaces</para>
      </listitem>

      <listitem>
        <para>Extensive configurability</para>
      </listitem>

      <listitem>
        <para>Smooth upgrade pathway between versions</para>
      </listitem>
    </itemizedlist>
    </para>
    
    <para>Bugzilla is very adaptable to various situations. Known uses
    currently include IT support queues, Systems Administration deployment
    management, chip design and development problem tracking (both
    pre-and-post fabrication), and software and hardware bug tracking for
    luminaries such as Redhat, NASA, Linux-Mandrake, and VA Systems.
    Combined with systems such as 
    <ulink url="http://www.cvshome.org">CVS</ulink>, 
    <ulink url="http://www.mozilla.org/bonsai.html">Bonsai</ulink>, or 
    <ulink url="http://www.perforce.com">Perforce SCM</ulink>, Bugzilla
    provides a powerful, easy-to-use configuration management solution.</para>
  </section>
</chapter>

<!-- Keep this comment at the end of the file
Local variables:
mode: sgml
sgml-always-quote-attributes:t
sgml-auto-insert-required-elements:t
sgml-balanced-tag-edit:t
sgml-exposed-tags:nil
sgml-general-insert-case:lower
sgml-indent-data:t
sgml-indent-step:2
sgml-local-catalogs:nil
sgml-local-ecat-files:nil
sgml-minimize-attributes:nil
sgml-namecase-general:t
sgml-omittag:t
sgml-parent-document:("Bugzilla-Guide.xml" "book" "chapter")
sgml-shorttag:t
sgml-tag-region-if-active:t
End:
-->