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+ <H1>[Mageia-webteam] [Bug 3047] ASSIGNED status means</H1>
+ <B>Fr&#195;&#169;d&#195;&#169;ric Buclin</B>
+ <A HREF="mailto:mageia-webteam%40mageia.org?Subject=Re%3A%20%5BMageia-webteam%5D%20%5BBug%203047%5D%20ASSIGNED%20status%20means&In-Reply-To=%3C20111019185224.5B5B8460A4%40alamut.mageia.org%3E"
+ TITLE="[Mageia-webteam] [Bug 3047] ASSIGNED status means">bugzilla-daemon at mageia.org
+ </A><BR>
+ <I>Wed Oct 19 20:52:24 CEST 2011</I>
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+<PRE><A HREF="https://bugs.mageia.org/show_bug.cgi?id=3047">https://bugs.mageia.org/show_bug.cgi?id=3047</A>
+
+Fr&#233;d&#233;ric Buclin &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-webteam">LpSolit at aim.com</A>&gt; changed:
+
+ What |Removed |Added
+----------------------------------------------------------------------------
+ CC| |<A HREF="https://www.mageia.org/mailman/listinfo/mageia-webteam">LpSolit at aim.com</A>
+
+--- Comment #20 from Fr&#233;d&#233;ric Buclin &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-webteam">LpSolit at aim.com</A>&gt; 2011-10-19 22:52:24 CEST ---
+Adding a new bug status doesn't necessarily help maintainers fix their bugs
+faster. :) If assignees do not use the new bug status as you wish, this just
+make things harder to manage. For you information, Bugzilla 4.0 renamed NEW as
+CONFIRMED, and ASSIGNED as IN_PROGRESS to better reflect what they mean
+(Mageia's Bugzilla won't be affected as these new bug statuses are only for new
+installations, not for those which are upgrading).
+
+There are two things which could help the triage team:
+
+1) Pester maintainers to triage bugs assigned to them. Bugzilla has a whining
+system which works as follows: whineatnews.pl can be run as a cron job (e.g.
+once a week) and it will send an email to all assignees who didn't touch their
+bugs in the last X days, where X is configurable from the Parameters page. Only
+bugs left with status NEW and REOPENED are concerned. If assignees complain
+about these weekly emails, tell them to either reassign their bugs to squad, or
+change the bug status to ASSIGNED (the whining system doesn't pester about bugs
+with the status set to ASSIGNED). This is a nice way to force them to triage
+bugs assigned to them.
+
+2) You can query for bugs which haven't been touched by their assignee in the
+last Y days. For instance, to get all open bugs in the Mageia product where the
+assignee didn't do anything in the last 15 days:
+
+<A HREF="https://bugs.mageia.org/buglist.cgi?emailassigned_to1=1&amp;query_format=advanced&amp;field0-0-0=owner_idle_time&amp;email1=bugsquad%40mageia.org&amp;type0-0-0=greaterthan&amp;value0-0-0=15&amp;resolution=---&amp;product=Mageia&amp;emailtype1=notequals">https://bugs.mageia.org/buglist.cgi?emailassigned_to1=1&amp;query_format=advanced&amp;field0-0-0=owner_idle_time&amp;email1=bugsquad%40mageia.org&amp;type0-0-0=greaterthan&amp;value0-0-0=15&amp;resolution=---&amp;product=Mageia&amp;emailtype1=notequals</A>
+
+If you are curious to see how I did it, simply click the &quot;Edit Search&quot; link at
+the bottom of the list, and you will see which fields I filed. This is another
+good way to keep track of inactive bugs.
+
+--
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