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+ <H1>[Mageia-webteam] [Bug 3047] ASSIGNED status means</H1>
+ <B>Samuel VERSCHELDE</B>
+ <A HREF="mailto:mageia-webteam%40mageia.org?Subject=Re%3A%20%5BMageia-webteam%5D%20%5BBug%203047%5D%20ASSIGNED%20status%20means&In-Reply-To=%3C20111014204934.219CD459A0%40alamut.mageia.org%3E"
+ TITLE="[Mageia-webteam] [Bug 3047] ASSIGNED status means">bugzilla-daemon at mageia.org
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+ <I>Fri Oct 14 22:49:34 CEST 2011</I>
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+<PRE><A HREF="https://bugs.mageia.org/show_bug.cgi?id=3047">https://bugs.mageia.org/show_bug.cgi?id=3047</A>
+
+--- Comment #9 from Samuel VERSCHELDE &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-webteam">stormi at laposte.net</A>&gt; 2011-10-14 22:49:34 CEST ---
+(In reply to comment #7)
+&gt;<i> I think we could have the following meanings for NEW and ASSIGNED :
+</I>&gt;<i>
+</I>&gt;<i> - NEW: it is not yet clear if the bug is valid, and who will be working on it.
+</I>&gt;<i> Triage team keep a search on NEW bugs, and try to find the right maintainer for
+</I>&gt;<i> those bugs.
+</I>&gt;<i> - ASSIGNED: bug has been assigned to the known maintainer of the package, or
+</I>&gt;<i> there is no known maintainer but someone took the bug and plans to work on it.
+</I>&gt;<i> Triage team can forget about this bug.
+</I>&gt;<i>
+</I>
+Then we don't need 2 different status, triage team already makes a difference
+between bugs assigned to <A HREF="https://www.mageia.org/mailman/listinfo/mageia-webteam">bugsquad at mageia.org</A> and those assigned to someone
+else. Changing the status to ASSIGNED would be tedious.
+
+I don't think triage team needs to care about the ASSIGNED status. The
+maintainer can choose to use it or not to show he/she is working on the
+problem. A simple comment can do also.
+
+For triage team, who cares not only about bug assignment but also about having
+bugs fixed, I think that the fact that many bugs assigned to a maintainer never
+get a &quot;ok, I'll handle it&quot; confirmation from the maintainer is a bigger
+problem, which is what the ASSIGNED status could be used for. Then triage team
+could ping maintainers who didn't show that they are going to handle the bug,
+after some time. However, we can do it without an ASSIGNED status too, provided
+we have a means to measure the delay since the day the bug was assigned and
+have reports about it in bugzilla.
+
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