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+ <H1>[Mageia-discuss] Mageia review with bad experience</H1>
+ <B>Romain d'Alverny</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Mageia%20review%20with%20bad%20experience&In-Reply-To=%3CCANa9xwvu6KV6u1h5%3D4Cb%3D2L-MuO%2BBjmfcdLpuZFKKh4Ge17U6g%40mail.gmail.com%3E"
+ TITLE="[Mageia-discuss] Mageia review with bad experience">rdalverny at gmail.com
+ </A><BR>
+ <I>Tue Oct 11 16:30:15 CEST 2011</I>
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+<PRE>On Mon, Oct 10, 2011 at 23:31, Michael Scherer &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">misc at zarb.org</A>&gt; wrote:
+&gt;<i> Le lundi 10 octobre 2011 &#224; 17:40 +0200, Romain d'Alverny a &#233;crit :
+</I>&gt;&gt;<i> On Sun, Oct 9, 2011 at 16:34, Frank Griffin &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">ftg at roadrunner.com</A>&gt; wrote:
+</I>&gt;&gt;<i> &gt; The goal should be rather that the user has less or no *need* to look at the
+</I>&gt;&gt;<i> &gt; help. &#160;But it needs to be there for safety and comfort.
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> Yes, that's the point. Making the installer so the user can be
+</I>&gt;&gt;<i> confident enough into it and shouldn't have to call for help (then
+</I>&gt;&gt;<i> installer &quot;story&quot; would then anticipate potential fears). And still
+</I>&gt;&gt;<i> make help available as a last resort.
+</I>&gt;<i>
+</I>&gt;<i> But the installer can mess the disk. So it has to be scary enough so
+</I>&gt;<i> people stop and think about what they do.
+</I>
+Right, but again, what do we want? Scare/bother users, or make them
+confident and productive with the tools we provide them with? (this
+relates to my other remark regarding &quot;listening to a song&quot; / &quot;getting
+the right codecs&quot;).
+
+Note, I'm not pretending we should just throw away the good parts of
+what we have, but we should think again, from a larger perspective,
+from the user point of view, how to make the system more helpful (as
+in, it's not because you're an expert that your tools should not have
+a default simple setup).
+
+Romain
+</PRE>
+
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