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+ <H1>[Mageia-discuss] User support mailing list?</H1>
+ <B>Wolfgang Bornath</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3CBANLkTimrcT%2Bw3sSW6ac4SbJvrqEpQ6nh%3Dw%40mail.gmail.com%3E"
+ TITLE="[Mageia-discuss] User support mailing list?">molch.b at googlemail.com
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+ <I>Mon Jun 6 11:35:50 CEST 2011</I>
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+<PRE>2011/6/6 Remco Rijnders &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">remco at webconquest.com</A>&gt;:
+&gt;<i> On Mon, Jun 06, 2011 at 05:10:20AM -0400, andre999 wrote:
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> Daniel Kreuter a &#233;crit :
+</I>&gt;&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> Hello all,
+</I>&gt;&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> I like the idea of a dedicated support ml for users. Ubuntu is using
+</I>&gt;&gt;&gt;<i> such lists and it is very well used even there exists irc and forums as
+</I>&gt;&gt;&gt;<i> well.
+</I>&gt;&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> So why shouldn't we try something like that? If it's not used we can
+</I>&gt;&gt;&gt;<i> delete the list and use the forums instead.
+</I>&gt;&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> Like already mentioned the users should decide which kind of medium to
+</I>&gt;&gt;&gt;<i> use to ask their questions.
+</I>&gt;&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> So far
+</I>&gt;&gt;<i>
+</I>&gt;&gt;&gt;<i> Daniel Kreuter
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> Yes indeed.
+</I>&gt;&gt;<i> According to the Ubuntu wiki, the &quot;ubuntu-users&quot; mailing list is for
+</I>&gt;&gt;<i> &quot;Ubuntu help and user discussions&quot;
+</I>&gt;&gt;<i> They do not have a separate user discussion list.
+</I>&gt;<i>
+</I>&gt;<i> I'm not too familiar with the Ubuntu-way of things, but
+</I>&gt;<i> <A HREF="https://lists.ubuntu.com/">https://lists.ubuntu.com/</A> has the following:
+</I>&gt;<i> Community Support
+</I>&gt;<i> ubuntu-users - Ubuntu user technical support, not for general discussions
+</I>&gt;<i>
+</I>&gt;<i> I agree that they do not seem to have a general discussion list, though I
+</I>&gt;<i> think this one (last one) would come closest similar to the discussions we
+</I>&gt;<i> have on here:
+</I>&gt;<i>
+</I>&gt;<i> Development Lists
+</I>&gt;<i> ubuntu-devel - Ubuntu Development (developers)
+</I>&gt;<i> ubuntu-devel-discuss - Ubuntu Development (users and developers)
+</I>
+No, you are missing the important word &quot;devel&quot; in the name.
+
+&gt;&gt;<i> This mailing list, called Mageia-discuss, is for user discussions and
+</I>&gt;&gt;<i> help.
+</I>&gt;&gt;<i> So why would you want to split this list ?
+</I>&gt;&gt;<i> You're just going to remove many of the people who help.
+</I>&gt;<i>
+</I>&gt;<i> Still, why not have one mailinglist for everything then? If any split will
+</I>&gt;<i> result in removing people providing useful input, then we are already
+</I>&gt;<i> functioning suboptimally.
+</I>
+No, not true. We have but one list which is aimed at the general
+public: this list here. It's purpose is general discussion about
+Mageia. There's no word about support in the description.
+All other lists are open to the public for the sake of transparency,
+but each of them has a special target group (i18n, marcomm, artwork,
+sysadmin, packagers, council, etc.).
+
+--
+wobo
+</PRE>
+
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