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+ <H1>[Mageia-discuss] User support mailing list?</H1>
+ <B>Remco Rijnders</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C9l.%21j3%40r78.nl%3E"
+ TITLE="[Mageia-discuss] User support mailing list?">remco at webconquest.com
+ </A><BR>
+ <I>Mon Jun 6 11:25:48 CEST 2011</I>
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+<PRE>On Mon, Jun 06, 2011 at 05:10:20AM -0400, andre999 wrote:
+&gt;<i>Daniel Kreuter a &#233;crit :
+</I>&gt;&gt;<i>Hello all,
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i>I like the idea of a dedicated support ml for users. Ubuntu is using
+</I>&gt;&gt;<i>such lists and it is very well used even there exists irc and forums as
+</I>&gt;&gt;<i>well.
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i>So why shouldn't we try something like that? If it's not used we can
+</I>&gt;&gt;<i>delete the list and use the forums instead.
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i>Like already mentioned the users should decide which kind of medium to
+</I>&gt;&gt;<i>use to ask their questions.
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i>So far
+</I>&gt;<i>
+</I>&gt;&gt;<i>Daniel Kreuter
+</I>&gt;<i>
+</I>&gt;<i>Yes indeed.
+</I>&gt;<i>According to the Ubuntu wiki, the &quot;ubuntu-users&quot; mailing list is for &quot;Ubuntu help and user discussions&quot;
+</I>&gt;<i>They do not have a separate user discussion list.
+</I>
+I'm not too familiar with the Ubuntu-way of things, but
+<A HREF="https://lists.ubuntu.com/">https://lists.ubuntu.com/</A> has the following:
+
+Community Support
+ubuntu-users - Ubuntu user technical support, not for general discussions
+
+I agree that they do not seem to have a general discussion list, though I
+think this one (last one) would come closest similar to the discussions we
+have on here:
+
+Development Lists
+ubuntu-devel - Ubuntu Development (developers)
+ubuntu-devel-discuss - Ubuntu Development (users and developers)
+
+Other discuss subjects have their own lists to discuss these subjects.
+
+&gt;<i>This mailing list, called Mageia-discuss, is for user discussions and help.
+</I>&gt;<i>So why would you want to split this list ?
+</I>&gt;<i>You're just going to remove many of the people who help.
+</I>
+I am not sure if this is true. Anyways, if this list is the appropiate
+place for end user technical support questions, then it surely is not very
+clear. Our documentation and webpages only point to the forums and IRC
+channel for support. Also, I feel the current name is a bit of a misnomer
+then as it currently is.
+
+Still, why not have one mailinglist for everything then? If any split will
+result in removing people providing useful input, then we are already
+functioning suboptimally.
+
+Cheers,
+
+Remco
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