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diff --git a/zarb-ml/mageia-discuss/20110604/004493.html b/zarb-ml/mageia-discuss/20110604/004493.html new file mode 100644 index 000000000..e1c6a3004 --- /dev/null +++ b/zarb-ml/mageia-discuss/20110604/004493.html @@ -0,0 +1,124 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> +<HTML> + <HEAD> + <TITLE> [Mageia-discuss] User support mailing list? + </TITLE> + <LINK REL="Index" HREF="index.html" > + <LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C4DE97734.9080401%40laposte.net%3E"> + <META NAME="robots" CONTENT="index,nofollow"> + <META http-equiv="Content-Type" content="text/html; charset=us-ascii"> + <LINK REL="Previous" HREF="004511.html"> + <LINK REL="Next" HREF="004494.html"> + </HEAD> + <BODY BGCOLOR="#ffffff"> + <H1>[Mageia-discuss] User support mailing list?</H1> + <B>andre999</B> + <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C4DE97734.9080401%40laposte.net%3E" + TITLE="[Mageia-discuss] User support mailing list?">andr55 at laposte.net + </A><BR> + <I>Sat Jun 4 02:07:16 CEST 2011</I> + <P><UL> + <LI>Previous message: <A HREF="004511.html">[Mageia-discuss] Torrent +</A></li> + <LI>Next message: <A HREF="004494.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#4493">[ date ]</a> + <a href="thread.html#4493">[ thread ]</a> + <a href="subject.html#4493">[ subject ]</a> + <a href="author.html#4493">[ author ]</a> + </LI> + </UL> + <HR> +<!--beginarticle--> +<PRE>Remco Rijnders a écrit : +><i> On Fri, Jun 03, 2011 at 08:32:10PM +0300, Ahmad Samir wrote: +</I>>><i> On 3 June 2011 17:30, Remco Rijnders <<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">remco at webconquest.com</A>> wrote: +</I>>>><i> Dear all, +</I>>>><i> +</I>>>><i> In the past few days since the release (and also before, but less +</I>>>><i> frequently) I notice a number of requests for help and assistance for a +</I>>>><i> variety of issues being posted on this list. To me this seems to be not +</I>>>><i> really on topic for this list which, to my understanding, is more +</I>>>><i> aimed at +</I>>>><i> discussing the direction of Mageia for future releases and the role +</I>>>><i> Mageia +</I>>>><i> should play in the larger free software community. +</I>>>><i> +</I>>><i> +</I>>><i> "Mageia-discuss is about Mageia general discussions: future plans, +</I>>><i> community, association, ... Feel free to ask any questions here." +</I>>><i> c.f. <A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">https://www.mageia.org/mailman/listinfo/mageia-discuss</A> +</I>>><i> +</I>>><i> I am not sure, if the "any questions" part includes support, but I +</I>>><i> think so. History tells us that the higher the number of mailing lists +</I>>><i> the higher the number of unused-and-left-to-cobwebs mailing lists +</I>>><i> become... +</I>><i> +</I>><i> Would that not obsolete half our mailing lists though if "any questions" +</I>><i> are on topic on this list? I interpretate it as "any questions on the +</I>><i> aforementioned topics", though I agree that "..." leaves a lot of room +</I>><i> open to interpretation. +</I>><i> +</I>><i> I find it hard to believe though that a mageia-users@ list would end up +</I>><i> being a cobweb-list, though I could be wrong. +</I>><i> +</I>><i> To me, "discuss" is related to topics that warrant discussion. It's +</I>><i> about things where different and even opposing points of view may exist +</I>><i> and can be worked out through a series of communications back and forth. +</I>><i> +</I>><i> Support questions are not a discussion, they are simple matters of "I +</I>><i> have a problem, how do I get it it fixed for me?". There are no opposing +</I>><i> points of view, only different suggestions based on the interpretation +</I>><i> of what the poster's problem is and the understanding of it by the +</I>><i> helpful reader willing to assist. I can well understand that a person +</I>><i> subscribed to this list might not be interested in end-user questions, +</I>><i> just as much as a person needing or providing help might be interested +</I>><i> in "political bickering" on the mageia-discuss list. +</I>><i> +</I>><i> Thanks Ahmad for your feedback :) +</I>><i> +</I>><i> Remco +</I> +I agree with Ahmad's interpretation. +As well, I think you will get a better response on this discuss list than with a dedicated +user-help list. + +My reasoning : +Many of those who would help you are interested in following the discussions. If they see someone +needing assistance, and they can help, they will. But they are not necessarily interested in +spending much time helping others. As well, likely they would not be able to help with most +problems. Those more strongly interested in helping others are probably already helping on the +forums, where it is easier to focus on particular problems needing solution. + +My 2 cents. + +-- +André +</PRE> + + + + + + +<!--endarticle--> + <HR> + <P><UL> + <!--threads--> + <LI>Previous message: <A HREF="004511.html">[Mageia-discuss] Torrent +</A></li> + <LI>Next message: <A HREF="004494.html">[Mageia-discuss] User support mailing list? +</A></li> + <LI> <B>Messages sorted by:</B> + <a href="date.html#4493">[ date ]</a> + <a href="thread.html#4493">[ thread ]</a> + <a href="subject.html#4493">[ subject ]</a> + <a href="author.html#4493">[ author ]</a> + </LI> + </UL> + +<hr> +<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss +mailing list</a><br> +</body></html> |