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+ <H1>[Mageia-discuss] Suggestions</H1>
+ <B>Dale Huckeby</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Suggestions&In-Reply-To=%3Calpine.LMD.2.00.1010232028520.9956%40astro.scholar.athome%3E"
+ TITLE="[Mageia-discuss] Suggestions">spock at evansville.net
+ </A><BR>
+ <I>Sun Oct 24 05:13:13 CEST 2010</I>
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+<PRE>&gt;<i> On Sun, 24 Oct 2010, Michael Scherer wrote:
+</I>&gt;&gt;<i> that Tux99 wrote:
+</I>&gt;&gt;&gt;<i> that Michael Scherer wrote:
+</I>&gt;<i>
+</I>&gt;<i> . . . .
+</I>&gt;<i>
+</I>&gt;&gt;&gt;<i> Well, writing better description is a task that do not requires
+</I>&gt;&gt;&gt;<i> technical knowledge, and that any packagers could do, if people send a
+</I>&gt;&gt;&gt;<i> patch.
+</I>&gt;<i>
+</I>&gt;&gt;<i> Come on... the effort of adding a decent description is minimal for a
+</I>&gt;&gt;<i> packager, the effort for a normal user of making a patch is much
+</I>&gt;&gt;<i> higher, this is not a very friendly answer towards the users...
+</I>&gt;<i>
+</I>&gt;<i> I think I demonstrated in the past that constant friendliness toward
+</I>&gt;<i> users is not one of my distinctive characteristics.
+</I>
+&lt;Grin&gt; I appreciate your candor.
+
+&gt;<i> The patch arguent is invalid, because people can also send mail, like
+</I>&gt;<i> &quot;here is a better description of package $FOO because I didn't
+</I>&gt;<i> understood the current one and I wanted to help&quot;.
+</I>
+But you didn't say that. You said &quot;send a patch&quot; which is not so user
+friendly. Oh that's right, you already addressed that. But yeah, if
+I could just send the desired text via email that would be easy, and
+for that matter learning to create and send patches would be pretty
+easy to learn, too. Just never had reason to before.
+
+&gt;&gt;&gt;<i> Since I never received anything for my own packages for this kind of
+</I>&gt;&gt;&gt;<i> problem, shall I assume that my packages are fine ?
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> I don't know which ones are your packages, this wasn't meant personally
+</I>&gt;&gt;<i> towards you or anyone specific, I don't think including a decent package
+</I>&gt;&gt;<i> description in all Mageia packages (each packager for their own
+</I>&gt;&gt;<i> packages) is such a bad or hard thing to ask for.
+</I>&gt;<i>
+</I>&gt;<i> If this is not a hard task, my question still stand, why does no one, be
+</I>&gt;<i> it packagers and non packagers do it ?
+</I>
+You give the reason packagers don't do it below. As for the reason non-
+packagers don't do it, it probably doesn't occur to them, they don't
+know where to start, who to talk to, etc.
+
+&gt;<i> We could rely on the packagers for everything, but 1) that doesn't scale
+</I>&gt;<i> 2) that doesn't work.
+</I>&gt;<i>
+</I>&gt;<i> That doesn't scale because packagers time is a finite ressource.
+</I>&gt;<i>
+</I>&gt;<i> And that doesn't work because packagers ( at least me ) most of the time
+</I>&gt;<i> do not read descriptions, so they do not see something is wrong.
+</I>&gt;<i> Managing and knowing softwares is our duty, which place use in a
+</I>&gt;<i> position far away from someone that discover the system. Kde had 3
+</I>&gt;<i> majors releases since I started to use Linux, so of course the packages
+</I>&gt;<i> descriptions change, yet I didn't read them since years. And the same
+</I>&gt;<i> could be said of most packagers.
+</I>
+That's a common effect of expertise. The expert knows too much to easily
+put himself in the shoes of those who know very little. When we went
+from index cards to computers at a university bookstore where I used to
+work the department manager, after a few weeks, asked each of us to
+write step by step instructions beginners could use to accomplish various
+tasks, and it was striking how much we inadvertently left out. We'd say,
+&quot;go to such and such a file&quot;, forgetting that only a few weeks earlier
+none of us knew how to &quot;go to&quot; a file. It must be that much harder for
+programmers to put themselves in the shoes of ordinary users and realize
+how much they don't know that needs to be spelled out (in what must be,
+for the expert, excruciating detail). I've helped people users who were
+unable to make sense of expert instruction because it assumed too much
+and explained too little, so there's definitely a need for nontechnical
+or semitechnical contributors.
+
+&gt;<i> And I think that most of use naively think &quot;if something is wrong, at
+</I>&gt;<i> least 1 person will say it&quot;. yet, it doesn't happen.
+</I>
+Yes, you are being naive. Other packagers aren't going to say anything
+because it's not their package and because, like you, they don't really
+notice the missing descriptions. And ordinary users aren't part of that
+world, so it doesn't occur to them to say anything, or to contribute
+in any way, because it would seem presumptuous. I think Mageia should
+make a special effort to recruit, to make to feel comfortable, users
+who might want to contribute but don't know how, who feel kind of lost
+at sea when it comes to knowing where to begin.
+
+&gt;<i> So if we want to scale and make it work, then we need to find how to
+</I>&gt;<i> make people who are directly concerned contribute. And so, the best way
+</I>&gt;<i> to find why something didn't happen is to simply ask to people who are
+</I>&gt;<i> directly concerned.
+</I>
+Exactly. There needs to be some way new users can be informed, either in
+the install process itself or via, say, an icon on the desktop which,
+when clicked, explains briefly what Mageia is, how users can contribute,
+where they can go to get more information, etc.
+
+&gt;<i> So again, why does people do not send improved description ? Because
+</I>&gt;<i> they fear we will nuke them from orbit ? Because our email are so
+</I>&gt;<i> obfuscated that no one can find them ?
+</I>
+No, but they do need handholding and encouragement, because while this
+environment (programmers working together to create a distro) is in a
+sense &quot;home&quot; to you for them it's foreign soil.
+
+Dale Huckeby
+
+p.s. You're not really going to nuke me from orbit, are you? :)
+
+
+</PRE>
+
+
+
+
+
+
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+
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