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+ <H1>[Mageia-dev] How will be the realese cycle?</H1>
+ <B>Marc Par&#233;</B>
+ <A HREF="mailto:mageia-dev%40mageia.org?Subject=Re%3A%20%5BMageia-dev%5D%20How%20will%20be%20the%20realese%20cycle%3F&In-Reply-To=%3Ci9cgfo%24kqm%241%40dough.gmane.org%3E"
+ TITLE="[Mageia-dev] How will be the realese cycle?">marc at marcpare.com
+ </A><BR>
+ <I>Sat Oct 16 17:31:04 CEST 2010</I>
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+<PRE>Le 2010-10-16 02:56, Luca Berra a &#233;crit :
+&gt;<i> On Fri, Oct 15, 2010 at 10:00:14PM -0500, Fernando Parra wrote:
+</I>&gt;&gt;<i> The basic/novice user doesn't read anything,
+</I>&gt;<i> remove basic/novice from the sentence and i will agree ;)
+</I>&gt;<i>
+</I>&gt;&gt;<i> doesn't request anything to some like a bugzilla,
+</I>&gt;<i> but give him a forum and he probably will
+</I>&gt;<i>
+</I>
+This statement I totally agree with! If a user is told to submit in
+bugzilla, I find that they will not do it. Reporting to bugzilla for a
+user, is one more level of serious commitment on their part and most
+will not want to commit themselves to it.
+
+However, if they can report to a forum, this is different. Users view
+forums as community involvement with community feedback. They may be ask
+to test out the problem and report back on the result (just like in
+bugzilla) but they know that other community members will be there to
+lend a hand and support.
+
+If we are going to be really interested in quashing bugs with a lot of
+community involvement, IMHO, I think that we should offer
+
+-- bugzilla for the enthused and commited users. These people are
+interested on reporting bugs the right way and will replicated and help
+in debugging.
+
+-- but for ordinary users, we could offer them a &quot;Report a bug&quot; forum
+where they can report a bug; the community could then replicated the
+bug; have a &quot;Bug-ambassador&quot; or &quot;bug-reporter&quot; or .... who could then
+submit it officially on bugzilla. Tracking of that particular bug could
+then be the responsibility of the &quot;Bug-ambassador&quot;; once the bug is
+quashed, the &quot;Bug-ambassador&quot; could report back to the &quot;Report a bug&quot;
+forum of the bug fix and thank the community for their help. This would
+help validate the user who reported the bug and make him/her feel like a
+part of the contributing team.
+
+IMHO, this would work a lot better for the majority of users who do not
+want to commit to any more than reporting the bug; the devs would get a
+more constant stream of bug submissions by &quot;Bug-ambassadors&quot; who are
+able to triage submitted bugs on the forum.
+
+Doing it this way would still make bugzilla the only place where devs
+would go to pick up bug information and the &quot;Bug-ambassadors&quot; would be
+the people who triage the bugs at the forum level.
+
+Marc
+
+</PRE>
+
+
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