<?php
define('HLANG', true);
define('ALIGNMENT', 'Center');
require '../../langs.php';
$dictionary = read_translation_file($locale, array('support', 'common_footer'));
$rtl = is_locale_rtl($locale);
?><!DOCTYPE html>
<html <?php echo $rtl ? 'dir="rtl"' : 'dir="ltr"'?> lang="<?php echo $locale; ?>">
<head>
<meta charset="utf-8">
<title><?php _g('Support for Mageia distribution')?></title>
<meta name="description" content="<?php _g('List of support resources for Mageia distribution.')?>">
<meta name="keywords" content="<?php _g('mageia, linux, support, help, hardware, qa, test')?>">
<meta name="author" content="Mageia">
<?php include '../../analytics.php'; ?>
<?php echo common_header(); ?>
</head>
<body class="support" <?php echo $rtl ? 'style="text-align: right;"' : ''?>>
<?php echo $hsnav; ?>
<header id="mgnavt">
<h1><?php _g('Support')?></h1>
<ul>
<li><a href="#comm"><?php _g('Community Support')?></a></li>
<li><a href="#pro"><?php _g('Professional Support')?></a></li>
<li><a href="../doc/"><?php _g('Documentation')?></a></li>
<li><a href="//advisories.mageia.org/"><?php _g('Updates')?></a></li>
<li><a href="#lifecycle"><?php _g('Lifecycle')?></a></li>
<li><a href="#hw"><?php _g('Hardware Requirements')?></a></li>
<li><a href="//bugs.mageia.org/"><?php _g('Bugs Reports')?></a></li>
</ul>
</header>
<div id="doc" class="yui-t7">
<div id="bd" role="main">
<div class="yui-g">
<div class="para donate" >
<?php
_g('Documentation', null, 'h2 id="docu"');
_g('You can look up existing %sdocumentation here%s. You may too look into our %sWiki%s.',
array('<a href="../doc/">', '</a>',
'<a href="' . _r('https://wiki.mageia.org') . '">', '</a>'), 'p');
echo '<hr>';
_g('Updates', null, 'h2 id="updates"');
// _g('Updates are available for %s and %s (security and bug fixes) and published on an ongoing basis.', array('<a href="//advisories.mageia.org/6.html">Mageia 6</a>', '<a href="//advisories.mageia.org/7.html">Mageia 7</a>'), 'p');
_g('Updates are available for %s (security and bug fixes) and published on an ongoing basis.', array('<a href="//advisories.mageia.org/8.html">Mageia 8</a>'), 'p');
_g('You can install these from the Mageia Control Center.', null, 'p');
_g('You may subscribe to our %s announce list to be notified of these.', array('<a href="https://ml.mageia.org/l/info/updates-announce">updates-announce</a>'), 'p');
echo '<hr>';
_g('Lifecycle', null, 'h3 id="lifecycle"');
echo '<p>';
_g('Mageia releases are supported at least for 18 months.', null, ' ');
_g('Or a minimum of 3 months after the next release, whichever is longer', null, ' ');
// _g('And at least three months after the new release is out.');
echo '</p>';
echo '<ul class="hl">';
_g('Mageia 8 will be supported until August 31st, 2022.', null, 'li'); // _g('Mageia 8 was supported until August 31st, 2022.', null, 'li');
_g('Mageia 7 was supported until June 30th, 2021.', null, 'li');
_g('Mageia 6 was supported until September 30th, 2019.', null, 'li');
echo '<li>';
_g('Mageia 5 was supported until December 31st, 2017.', null, ' ');
_g('More details and advice are available on our %swiki page%s and from %sour blog%s.',
array('<a href="' . _r('https://wiki.mageia.org/en/From_Mageia_5_to_6') . '">', '</a>',
'<a href="' . _r('https://blog.mageia.org/en/2017/11/07/mageia-5-eol-postponed/') . '">', '</a>'));
echo '</li>';
_g('Mageia 4 was supported until September 19th, 2015.', null, 'li');
_g('Mageia 3 was supported until November 26th, 2014.', null, 'li');
_g('Mageia 2 was supported until November 22nd, 2013.', null, 'li');
_g('Mageia 1 was supported until December 1st, 2012.', null, 'li');
echo '</ul>';
echo '<hr>';
_g('Community Support', null, 'h2 id="comm"');
_g('If you need help, information or directions about the Mageia distribution you installed or about the project, you can try to reach us through:', null, 'p');
echo '<ul class="hl">';
_g('<a href="https://forums.mageia.org/en/">Community support forums</a> in English – see <a href="https://forums.mageia.org/en/viewforum.php?f=20">other Mageia community forums</a> for support in your language;', null, 'li');
_g('IRC channels where you can discuss live with other Mageia users and contributors: <a href="ircs://irc.libera.chat:6697/#mageia" hreflang="en">#mageia</a> or other localized <a href="https://wiki.mageia.org/en/IRC#channels_in_other_languages">channels</a>;', null, 'li');
_g('our <a href="https://wiki.mageia.org/en/">Wiki</a> (still rough at the time, we are working on it!);', null, 'li');
_g('our <a href="https://wiki.mageia.org/en/Mailing_lists" hreflang="en">mailing-lists</a>;', null, 'li');
_g('local events: follow our <a href="https://blog.mageia.org/en/">blog</a> and <a href="https://www.mageia.org/en/calendar/">calendar</a>.', null, 'li');
echo '</ul>';
echo '<hr>';
_g('Professional Support', null, 'h2 id="pro"');
_g('Mageia.Org does not provide or endorse commercial/professional support or other services around the distribution. But there are organizations providing such services and more.', null, 'p');
_g('Please check the <a href="%s">commercial vendors</a> list', array(_r('https://wiki.mageia.org/en/Commercial_vendors')), 'p');
echo '<hr>';
_g('Hardware Requirements', null, 'h2 id="hw"');
_g('Each release of Mageia software runs on most i586 and x86_64 computer systems available at the release time.', null, 'p');
_g('You can follow this hardware requirements list:', null, 'p');
echo '<ul class="hl">';
_g('Processor: any AMD, Intel or VIA processor;', null, 'li');
echo '<li>' . _r('Memory (RAM): 512MB minimum, 2GB recommended;') . ' ';
_g('For headless systems that minimum can be usable.', null, ' ');
_g('For low memory intensive programs and light graphical Desktop Environments like Xfce the minimum is 1GB.', null, ' ');
echo _r('For more feature rich like Gnome and Plasma the minimum is 2GB.') . '</li>';
echo '<li>' . _r('Storage (HDD or SSD): 5GB for a minimal installation, 20GB for a casual setup;') . ' ';
_g('This includes a few GB for user files. If you need more than you should take that in account too.', null, ' ');
echo _r('Custom installations on less space are possible but this requires intermediate linux knowledge.') . '</li>';
echo '<li>' . _r('Bootable USB port or optical drive capable of using media with a storage capacity of at least 4GB used for installation.') . ' ';
_g('Smaller media capacity is used for network installation, but a reliable Internet connection is needed.', null, ' ');
_g('More information at %sdownloads page%s.', array('<a href="../downloads/">', '</a>')); echo '</li>';
_g('Graphic card: any AMD/ATI, Intel, Matrox, Nvidia, SiS or VIA graphic card;', null, 'li');
_g('Sound card: any AC97, HDA or Sound Blaster sound card.', null, 'li');
echo '</ul>';
_g('For some kinds of hardware (Wi-Fi chipsets, 3D graphic cards) to work properly, specific firmware or software may be needed, this is available in a specific online repository called "nonfree" (<a href="https://wiki.mageia.org/en/Install_media_in_Mageia_2_for_beginner#Types_of_Mageia_media">learn more</a>).', null, 'p');
_g('We may set up a hardware compatibility list/directory as well as a hardware certification process; but that\'s still at the planning stage. Feel free to join/contact our <a href="%s">Web</a> and <a href="%s">QA</a> teams if you would like to help in this regard.', array(_r('https://wiki.mageia.org/en/Web_team'), _r('https://wiki.mageia.org/en/QA_Team')), 'p class="dlinfo"');
echo '<hr>';
_g('Bugs Reports', null, 'h2 id="bugs"');
_g('You may check and report bugs on <a href="%s">our Bugzilla (bugs.mageia.org)</a>.',
array('https://bugs.mageia.org/'), 'p');
echo '<hr>';
?>
</div>
</div>
</div>
</div>
<?php echo common_footer($locale); ?>
</body>
</html>